Hello everyone.
My MacBook Air (Early 2020 Intel) has been great since I got it this year; until just yesterday when it stopped working. It is running 11.1 and still has ~700GB of its 2TB storage free.
I went to turn on the laptop (without it plugged in) and it wasn’t responding. I was surprised since I thought I had charged the battery. But I went to get the charger, and once I plugged it in, it seemed to finally turn on. I then saw that my battery icon had a warning sign on top of it and said “Service recommended
Power source: power adapter
Battery is not charging”.
Unfortunately that was just the beginning of my issues. Since then the computer fan starts going about a quarter of the way through the startup/login progress bar, and it locks up after that. To get to the desktop (loaded with icons, a dock, menu bar, etc) takes about 20 minutes from when you turn it on. Once I’m able to finally get into activity monitor, I see that there is a kernel_task process (~560% CPU, 2 hours and 205 threads) that is killing the CPU and causing the fans to go crazy.
I have tried a few troubleshooting steps but I still seem to be having the issues. Here’s what I’ve tried so far:
I could never have imagined this many software issues seemingly stemming from a battery issue... maybe it has something to do with the T2 chip?
My MacBook Air (Early 2020 Intel) has been great since I got it this year; until just yesterday when it stopped working. It is running 11.1 and still has ~700GB of its 2TB storage free.
I went to turn on the laptop (without it plugged in) and it wasn’t responding. I was surprised since I thought I had charged the battery. But I went to get the charger, and once I plugged it in, it seemed to finally turn on. I then saw that my battery icon had a warning sign on top of it and said “Service recommended
Power source: power adapter
Battery is not charging”.
Unfortunately that was just the beginning of my issues. Since then the computer fan starts going about a quarter of the way through the startup/login progress bar, and it locks up after that. To get to the desktop (loaded with icons, a dock, menu bar, etc) takes about 20 minutes from when you turn it on. Once I’m able to finally get into activity monitor, I see that there is a kernel_task process (~560% CPU, 2 hours and 205 threads) that is killing the CPU and causing the fans to go crazy.
I have tried a few troubleshooting steps but I still seem to be having the issues. Here’s what I’ve tried so far:
- Remove all login items
- Boot into restore mode (cmd+r) and perform first aid on HD
- Reset SMC following instructions on Apple’s website (although I tried several times and I don’t know if it worked)
- Reset NVRAM following apple’s instructions
- Booting using safe mode (still had same issues)
I could never have imagined this many software issues seemingly stemming from a battery issue... maybe it has something to do with the T2 chip?
