Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

kohsamui100

macrumors member
Original poster
Dec 21, 2016
81
1
My A1707 has horizontal lines from top to bottom. When it started (2 years ago), it only happened when fully opening the lid, and when taking it down to a lower angle, it was ok. Now the lines are always there, no matter the angle, so I assume this is not a chip problem?

It also used to leave "shades" of items you would "drag" across the screen, but this doesn't seem to happen anymore. It does have some kind of pinkish "shades" of the top bar "burnt" into the retina screen...

Is anyone familiar with the issue and knows the cause or how to fix this? and if that's a broken flex, then which one of them?

Here are pictures:

Thanks for the help!
 

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
Sounds like a cable problem, since it was sensitive to how the lid was situated. Look up flexgate. Apple may cover a repair, or at least they might have two years ago. They usually have time limits. Worth taking in to an Apple Store if you can.
 

kohsamui100

macrumors member
Original poster
Dec 21, 2016
81
1
Question is which one of the flat cables is most likely to be responsible to this kind of fault... I believe it isn't the backlight ones?
 

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
I think there's only one cable assembly, and either part of it can be at fault, from what I've read. Apparently a touchy repair job if you only replace the cable.

 
  • Like
Reactions: JPack

JPack

macrumors G5
Mar 27, 2017
13,555
26,190
I think there's only one cable assembly, and either part of it can be at fault, from what I've read. Apparently a touchy repair job if you only replace the cable.


Always interesting to see these complete repair videos. Sadly, I doubt anyone outside China has the skills, tools, or materials to perform these repairs.
 
  • Like
Reactions: Sanpete

DeltaMac

macrumors G5
Jul 30, 2003
13,760
4,586
Delaware
If the repair is "touchy", I think the "touchiest" part is finding replacement ribbon cables.
It's a hardware problem, and yes, likely a ribbon cable is the fault.
Purchase a replacement display assembly, which will include both ribbon cables, and, of course, the LCD panel, which also could be the fault.
 

kohsamui100

macrumors member
Original poster
Dec 21, 2016
81
1
but which of the screen flat cable is responsible for this type of problem? if I know which one I can order a replacement and jumper it.
 

DeltaMac

macrumors G5
Jul 30, 2003
13,760
4,586
Delaware
If there are two separate ribbon cables-- usually one will be for the screen backlight, and the other would be the video data cable.
Not likely to be backlight, so it would be the other cable. (sorry, I don't have any other information about which is which)
I could be wrong, but I don't think the cables are available separately. If you have a source, then get the whole set of cables (probably not that expensive, and you would have both, in case the part that runs through the hinge has damaged both cables, such as that visible in the repair video that Sanpete posted in post #4
 

DeltaMac

macrumors G5
Jul 30, 2003
13,760
4,586
Delaware
flexgate is more often a backlight issue (screen goes black), but your issue could be the same fix, which can be the flex cable(s) that connects the display to the logic board. If that does not fix the issue, then it is likely the graphics chip (and replacing the logic board)
 

macsoluter

macrumors member
May 13, 2018
40
3
Belgium
flexgate is more often a backlight issue (screen goes black), but your issue could be the same fix, which can be the flex cable(s) that connects the display to the logic board. If that does not fix the issue, then it is likely the graphics chip (and replacing the logic board)
thanks for your reply

I ordered a dockingstation USBC to hdmi and i shall do a test to see if an external display gives the same problem.
Then i can exclude if there is a problem with the gpu ?
 

kohsamui100

macrumors member
Original poster
Dec 21, 2016
81
1
the screen now is completely blank when fully opened. If I close the lid and open it just a few degrees then I can see a full and correct picture. A few degrees more and a blank screen. I know the backlight works as I can see the faint light although no picture. Which one of the flat cables is responsible for the picture (and not backlight)?

a1707.jpg
 

daneoni

macrumors G4
Mar 24, 2006
11,843
1,577
There's a display flex cable which sounds like the problem. iFixit might be able to help
 

mrfunnypenguin

macrumors regular
Sep 28, 2022
192
672
I believe both are, if I remember correctly all the wider flex cables are for data. The one on the left is for the left side of the screen, and the right is for the right side. The other cable that looks like backlight is for the camera. Normally what causes this issue is sand or dust particles getting in the way of the cables and over time they rub and the insulation wears off.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.