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Trik

macrumors 6502
Original poster
Jan 18, 2011
373
1,199
Washington, DC
I have been using the new MBP 15" 2018 with a Thunderbolt 3 Dock (that worked great with the 2017 MBP) hooked up to two external monitors, when I leave to go to a meeting with my laptop, I pull the TB3 cable and when I get to my meeting, I open the lid, the TouchBar says "External Display: Extend / Mirror" buttons, but the internal display never turns on.

The computer is working, I can Alt+Tab and the Touch Bar changes to whatever app is active. I have tried Command + fn + F2 to have it detect displays, but nothing happens.

I then invoke a restart using Alfred to reboot the machine, which does solve the problem. Sometimes something hangs the reboot, which I can't see what it is, which makes me force restart via the power button.

Has anyone else seen this issue?
 
My current work around for anyone that has seen this issue:

Before leaving for a meeting, I open the lid and pull it out of clamshell mode. Then when the internal screen is on, I pull the TB3 plug, then close the laptop. That ensures the internal screen is working.
 
I am going to guess this is likely a graphical bug that Apple may fix with Mojave. I would report it to Apple Senior support so that you can have the issue logged and engineering can be made aware if it hasn't already been reported.
 
Open up console.app and go to /Library/Logs/DiagnosticReports and see if you find crashes relating to WindowServer or Kernel files ending with .gpuRestart at the time it happened. I've seen this with a Dock on my machine too.
 
Open up console.app and go to /Library/Logs/DiagnosticReports and see if you find crashes relating to WindowServer or Kernel files ending with .gpuRestart at the time it happened. I've seen this with a Dock on my machine too.

Happened again today, seems to be fairly consistent. I did update with the supplemental update when it came out, so that didn't fix this issue.

No crashes at all, I don't think it's "crashing" ... it just isn't moving to internal display.
 
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