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brennada

macrumors newbie
Original poster
Dec 7, 2016
2
0
Hello, just checking in with others. My brand new MBP13 inch has a start up issue. When it sleeps either on its own or by closing the lid, it won't start up upon opening the lid. The log in page appears but with no log in options and the touch ID doesn't appear at all. I have to hard reset the computer and restart it every time. This is not the same as the issue with graphics start up (or maybe it is?) that has been reported on other threads here. I am just wondering if others have this issue. Any ideas about what is causing this?

Shall I call Apple?

thanks!
 
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