MBP shuts down when it runs out of battery

[anomaly32]

I have a 2018 MBP running Ventura 13.6.1, and it never sleeps or hibernates when it runs out of battery. As long as I have owned it, it shuts down completely when the battery reaches 0%. Then when I plug it in, it restarts with the apple symbol. This was happening to my previous MBP as well, so I believe it must be a setting that transferred over. Here is what pmset -g says:

System-wide power settings:
Currently in use:
lidwake 1
lowpowermode 0
standbydelayhigh 86400
proximitywake 1
standby 1
standbydelaylow 0
ttyskeepawake 1
hibernatemode 3
powernap 1
gpuswitch 2
hibernatefile /var/vm/sleepimage
highstandbythreshold 50
displaysleep 15
womp 1
networkoversleep 0
sleep 15
acwake 0
halfdim 1
tcpkeepalive 1
disksleep 10

 

[Ascn]

It should shut down, right?
And why do you let it reach 0% battery? I would avoid this anyway as it is hurting the longevity of the battery

 

[gilby101]

You might try hibernatemode 25.

But, if it were me, I would turn off my Mac (or plug it in to power) when it gets below 20% battery.

 

[anomaly32]

No, it should go to sleep before it gets to 0% instead of just running until it shuts down. Sometimes my kids are using it and they aren't very reliable to plug it in right away. Or sometimes they leave websites open that interfere with it sleeping, and then the battery dies while the lid is closed.

 

[raythompsontn]

Sometimes my kids are using it and they aren't very reliable to plug it in right away

Get new kids.

(It’s a joke!)

Maybe get a second charger that the kids use in their location.

 

[spiderman0616]

Yeah, I don't think there's a Settings option for "Make kids be considerate". I also struggle to see why you even care what the computer does when the battery runs out. It's 6 years old and you seem to haphazardly tell your kids "Here's my computer kids! Go nuts!" Clearly it's not a mission critical laptop or you wouldn't be doing that.

 

[anomaly32]

Obviously it would be ideal if we could get it plugged in before it goes to zero. But I didn't come here for that problem, I need to figure out why it's not sleeping. Anyone have any advice about that?

 

[anomaly32]

And... wow, I thought posting here would be helpful... obviously not. Wasn't expecting a bunch of parenting snark. I'll see myself out.

 

[Slix]

And... wow, I thought posting here would be helpful... obviously not. Wasn't expecting a bunch of parenting snark. I'll see myself out.

Sorry that some users here are less than helpful when you ask an honest question. Hopefully I or others can help some.

What is the battery condition and maximum capacity of this MacBook? Does it say you need to replace soon or replace now? I've had issues with older MacBook batteries dying like you say when the battery gets low instead of sleeping because the battery simply can't hold a charge enough to keep it alive at 0% anymore.

 

[anomaly32]

Thanks for your respectful reply. Here's the battery info:


Full Charge Capacity (mAh): 6502
State of Charge (%): 100
Health Information:
Cycle Count: 163
Condition: Normal

 

[Slix]

Try resetting the SMC of your MacBook by following the steps here. Your 2018 has the T2 chip, so be sure to check the correct steps on the page:

Reset the SMC of your Mac - Apple Support

The SMC is responsible for managing power on your Mac. Resetting it can resolve certain uncommon issues related to power or thermal management.

support.apple.com

 

[chmania]

Thanks for your respectful reply. Here's the battery info:


Full Charge Capacity (mAh): 6502
State of Charge (%): 100
Health Information:
Cycle Count: 163
Condition: Normal

Your battery appears to be quite alright, battery level at 89% (6502/7335) and with only 163 cycles.

Now, about how to set sleep settings for your MacBook, have a look here, https://support.apple.com/en-gb/guide/mac-help/mchle41a6ccd/mac
As you are on Ventura, change the version in the version selector.

​

 

[anomaly32]

I reset the SMC and the issue is still happening. I updated to Sonoma 14.3 just in case that changed anything, and it didn't. And now that I'm looking into it, I'm realizing that the problem has become worse recently because something is preventing it from sleeping when the lid is closed, so the battery dies all the time. In Activity Monitor, it says WindowsServer is preventing sleep, and when I run pmset -g assertions, it says:


Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 0
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 0
NetworkClientActive 0

Listed by owning process:
pid 159(WindowServer): [0x00001f5800098adb] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10000236f service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"

Timeout will fire in 300 secs Action=TimeoutActionRelease

No kernel assertions.

Idle sleep preventers: IODisplayWrangler