I have reviewed several threads on the forum regarding similar issues but haven’t had any luck with the solutions posted.
I have a circa 2015 MBP (no removable battery, no touch bar). Last night the MBP crashed, screen still on but frozen, and the only thing I could do was hold down the power button to turn it off. Since then it hasn’t turned back on. I have tried a SMC reset and resetting the NVRAM (not sure if this worked because the screen isn’t coming on).
Any suggestions?
Please note the following:
It’s probably time for an upgrade anyway but I’m hoping this isn’t the end for my MBP! Thanks to all in advance for the help.
I have a circa 2015 MBP (no removable battery, no touch bar). Last night the MBP crashed, screen still on but frozen, and the only thing I could do was hold down the power button to turn it off. Since then it hasn’t turned back on. I have tried a SMC reset and resetting the NVRAM (not sure if this worked because the screen isn’t coming on).
Any suggestions?
Please note the following:
- Crashed while opening a program.
- Held power button to turn off and hasn’t turned on since.
- Still charges (charge light shows orange then green when fully charged and I can feel the normal amount of heat when connected to power)
- No keyboard backlight. I’ve tried increasing screen and keyboard backlights.
- After pressing the power button I can feel the trackpad “clicking” which it only does when powered up. Still nothing on screen (I checked brightness as stated above).
- Long press power button to turn off.
- Single press to turn on doesn’t work.
- SMC reset - light went green then back to orange as expected but still wont power up.
- NVRAM reset - unsure if this actually worked as I can’t see the screen. I did this after long press of power button and check of trackpad to make sure the MBP was off.
It’s probably time for an upgrade anyway but I’m hoping this isn’t the end for my MBP! Thanks to all in advance for the help.