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danada

Suspended
Original poster
Sep 16, 2020
15
8
This is nothing that can be seen on a Macbook pro 16, for example by illuminating an iPhone led flashlight up close. Do this kind of inspection. This way, I discovered traces of dust spots that had left marks in the AR coating. In addition, a few micro scratches and I treat the Macbook like a child. My Mac is only a month old and I am devastated by the quality of the AR coating. Usually you don't only see it when you shine the light at the right angle, but that's not how it should look when paying for a premium device. In my opinion, the problem lies in the incorrectly applied AR coating or in its inadequate curing. I return the Macbook to the service and ask for a solution to the problem and replacement of the display under warranty. Hope as a longtime customer of Apple my problem will be successfully solved. Let me know about your AR shell ????
 

danada

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Original poster
Sep 16, 2020
15
8
I have the impression that the coating is so delicate that it scratches just from looking at it, and it shouldn't be like that with a premium device for over $ 4,000. And the only thing Apple laughs at is people who pay a lot for their equipment and accept such things
 

danada

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Original poster
Sep 16, 2020
15
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Forumers, do any of you also have these micro traces on new macbooks ??? it seems to me that it is inevitable over time
 

dz5b609

macrumors 6502a
Mar 22, 2019
738
2,029
Forumers, do any of you also have these micro traces on new macbooks ??? it seems to me that it is inevitable over time

I mean glass is glass... I don't know what you expect.

Go to your tv and check that screen, you'll see exactly the same, go check your phone you'll see exactly the same. Go to every other manufacturer's screen and you'll see exactly the same. Because glass scratches and attracts dust.
 

posguy99

macrumors 68020
Nov 3, 2004
2,284
1,531
I have the impression that the coating is so delicate that it scratches just from looking at it, and it shouldn't be like that with a premium device for over $ 4,000. And the only thing Apple laughs at is people who pay a lot for their equipment and accept such things
Entitlement trumps physics, I suppose.
 

danada

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Original poster
Sep 16, 2020
15
8
I only cleaned it once and used new lint-free cloths to clean the optics and a little water
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I talked with apple support for days I am sending a macbook to the site
 

alexfc

macrumors member
Jul 13, 2012
62
35
Honestly, you are probably wasting your and their time. In the best case scenario they’ll say it’s normal wear and tear (and it is). Every MacBook I’ve ever had would, after some time, get those kind of dusty spots. I just used a microfiber cloth with a little water and lightly scrub it a bit and it’s gone, scratch-free. Even If they replace your screen, sooner or later this will happen again and you’ll be back at the same spot.
 
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Broko Fankone

macrumors regular
Jun 14, 2020
231
225
The relatively safe way to clean it is with 2 pieces of fabric (fibercloth of some sort, these are sold in any normal supermarket). Get one of the fabrics soaking wet and then twist it to get the water out so it becomes damp. Gently go over the screen to first remove the dust as much as possible, then turn the cloth on another side and wipe a bit harder over spots that are still dirty. Then, take the dry piece of fibercloth and go over the screen until no water or spots remain.

Even this method will introduce micro scratches over the coating. It's inevitable but you should not be able to see them at all unless you turn off the screen and shine light on it, and look from different angles.
 

danada

Suspended
Original poster
Sep 16, 2020
15
8
You are probably right, it is best to forget about the micro scratches in the coating and enjoy the device. Anyway, if I forget about them, I won't see them again because they are visible only in the case you wrote. Normally they are not noticeable.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,262
13,354
The MacBook Pro displays have a VERY thin, sprayed-on anti-glare coating.
It will start to "wear" from the first time it's wiped. Even very minute wear.

This is why the best way to "maintain the display" is to touch it (with your hands, with a cleaning cloth, with ANYTHING) as little as possible.

If there's dust on it, then "dust it away" instead of "wiping" it.
Use a dampened cloth only when there's no other way to loosen something on the surface.

Again, the best way to keep it in good condition, is to take care not to get it dirty in the first place...
 
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danada

Suspended
Original poster
Sep 16, 2020
15
8
That's right, most people who clean new macbooks every now and then and say that they don't have any scratches, they just don't know about them. Not everyone looks at their computer after cleaning while shining a flashlight at it from different angles. I also agree that cleaning must be limited to the minimum and best not to touch the display. I pedantically take care of my equipment and I got micro scratches after one cleaning according to apple guidelines. I consider using microfiber on the shaggy max keyboard because the dust particles from the keyboard also leave marks on the coating
 

mechazawa42

macrumors newbie
Oct 7, 2012
23
6
Hey there, I also noticed these small micro scratches or tiny specks on my MBP 16. I've had them pretty much from the beginning and before even cleaning the screen the first time.
I think, as others have stated, they are inevitable because of the coating's composition. Tbh it doesn't really bother me as I can't see them under normal conditions and even if I want to find them, I have to scan the dark display with a flashlight, which I don't normally do. If you have AppleCare+ you could possibly deal with it later, if it got worse.
 

baypharm

macrumors 68000
Nov 15, 2007
1,951
973
Post 13? hmmm...ok. Just buy a Moshi screen protector for $40. I got one as soon as my mbp was delivered and almost a year later no problems. Plus it is anti-glare so it looks like the old 17” anti-glare screens. It does no harm to the coating either.
 

alpi123

macrumors 68020
Jun 18, 2014
2,023
3,377
Put a screen protector on that, preferably a matte one. I don't own a Macbook pro, but I've read that a lot of users have this coating issue.

On my XPS 15, I've noticed no color/sharpness shift with a matte protector and it looks superb with the true non reflective coating. The macbook's display is still shiny.
 

danada

Suspended
Original poster
Sep 16, 2020
15
8
I would be afraid to put a screen protector on such a delicate coating as on MBP 16, apple also does not recommend it.
 

ght56

macrumors 6502a
Aug 31, 2020
839
815
Damage to these insanely thin optical coatings are pretty much unavoidable with a product used in the real world, and can be made worse by cleaning methods (or lack of). With any screen, generally I first use a bit of canned air to blow off loose debris holding the air on a 90 degree angle so the particles are gently pushed away rather than against/into the screen. Then I'll use a damp rippled cloth with minimal pressure to wipe the screen to remove additional debris that could not be blown off and to get any oil/dirt. Finally, I will polish the screen with a rippled microfiber. (If you go straight to polishing, particles are getting forcefully pushed into the screen and they can damage the coating...rippled cloths can reduce but don't always eliminate such scratching.) After achieving a screen free of fingerprints, oil, or streaks, I don't touch it and canned air or an extremely gentle side swipe with a cloth (with no pressure on the screen) is generally sufficient to keep it clean by removing anything that sticks to it. Further, I DO frequently wipe down the keyboard and the palm rest/track pad, as obviously larger particles stuck on those can scratch the screen when the clamshell is closed (and especially large particles could potentially do even worse.) YMMV.
 

ght56

macrumors 6502a
Aug 31, 2020
839
815
That's ideal, but if the screen gets dirty you should not shy away from cleaning it...just be sure to clean it in a manner that doesn't expedite wear. Also, ensuring the keyboard and palm rest are clean will play a pivotal role in reducing marks on this coating as well, and it will help keep the screen clean.
 
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