Microsoft Office (Word, Excel etc) crashes when "print" or "Page setup are selected"

[Christopher Laird]

On the latest beta : 17A306f
Word and other microsoft office apps crash when "Print" or "Page Setup" are se;ceted. This occurs in Office 2011 AND Office 2016

I will have to use alternative such as Libfe Office until this is fixed.

 

[dianeoforegon]

I suggest you test in a new User. I'm not seeing any issues like you describe.

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.

You can use the Guest User or create a new User for testing.

CREATE A NEW USER

Go to System Preferences --> Create a New User in Users & Groups.
Switch to the New User by logging out/in or use Fast User Switching.
You can skip logging in with an Apple ID unless you need to test iCloud apps. Hit continue then skip.

Only default Apple apps will be in the Dock in the new User. Go to Applications to open other apps you might want to test.

Do you still see the issue?
If no, then the problem is in your User's folder.

 

[Rhinoevans]

No issue here on 2016

 

[Christopher Laird]

I suggest you test in a new User. I'm not seeing any issues like you describe.

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.

You can use the Guest User or create a new User for testing.

CREATE A NEW USER

Go to System Preferences --> Create a New User in Users & Groups.
Switch to the New User by logging out/in or use Fast User Switching.
You can skip logging in with an Apple ID unless you need to test iCloud apps. Hit continue then skip.

Only default Apple apps will be in the Dock in the new User. Go to Applications to open other apps you might want to test.

Do you still see the issue?
If no, then the problem is in your User's folder.

Thanks for the tip. It was a good one as I had not tried it but following your suggestion I created a new user and the same problems appeared. Office (2011 and 2016) crashing on Print and Page Setup and Bento not opening.

 

[groomez]

Thanks for the tip. It was a good one as I had not tried it but following your suggestion I created a new user and the same problems appeared. Office (2011 and 2016) crashing on Print and Page Setup and Bento not opening.

Having same problem with Microsoft word only. Any updates?
[doublepost=1542315456][/doublepost]Same issues in word only, Any updates?

 

[flowrider]

^^^^Apparently, the OP fixed his issue and never reported back. What version of Office?

Lou

 

[groomez]

^^^^Apparently, the OP fixed his issue and never reported back. What version of Office?

Lou

I have Office 08. Old, but no issues thus far. I'm working on a 2016 MacBook Pro

 

[flowrider]

^^^^OK - thought so - See this thread:

https://forums.macrumors.com/threads/word-keeps-quitting.2154980/

You really should update.

Lou

 

[TheJoker1996]

I suggest you test in a new User. I'm not seeing any issues like you describe.

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.

You can use the Guest User or create a new User for testing.

CREATE A NEW USER

Go to System Preferences --> Create a New User in Users & Groups.
Switch to the New User by logging out/in or use Fast User Switching.
You can skip logging in with an Apple ID unless you need to test iCloud apps. Hit continue then skip.

Only default Apple apps will be in the Dock in the new User. Go to Applications to open other apps you might want to test.

Do you still see the issue?
If no, then the problem is in your User's folder.

I had the same problem and I managed to resolve it due to you, so thanks. I made a guest account and everything was ok, so I got back to the account with the problem and I changed the default printer, which was a wireless one at my company. Now everything is fine. Thanks again!