Microsoft word ios 12 closing documents while in background

[Matt Godbey]

I've searched online but can't find any reference to this. I have a document open in MS Word (iOS 12) and then switch to another app (so Word is in the background). When I switch back to Word, Word takes a few seconds to reload the document. I'm pretty sure the document has closed and reopened.

This wouldn't be so bad, other than it takes a few seconds every time, but Word also loses the zoom level I had set and the cursor goes back to the beginning of the document -- all of this takes 10 to 15 seconds to get through before I can get back to typing.

Is there any way to stop this behavior? So that the document stays open even while Word is in the background?

Thanks for the help!

 

[NoBoMac]

Wild stab, is Background Refresh off? If so, maybe with it on will keep things alive.

 

[Matt Godbey]

Wild stab, is Background Refresh off? If so, maybe with it on will keep things alive.

Thanks for the idea. It doesn't seem to make a difference whether Background Refresh is on or off. It behaves the same in both modes.