Mid 2010 27" iMac unable boot

[pacific2015]

I bought this core i7 iMac about 2 months back. It suddenly would not boot, only show a blank white screen without the apple logo. I have a snow leopard install disc inside the disc drive and I can't get it out.

I have tried to restart the Mac and press the option key but no help. It's just show a blank white screen only. Any advise appreciated guys. I just make the full switch to mac recently.

 

[spinnerlys]

Have you tried any of these steps?

Mac doesn't boot
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Troubleshooting: My computer won't turn on

Force Eject a Stuck CD or DVD​

 

[pacific2015]

Have you tried any of these steps?

Mac doesn't boot
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Troubleshooting: My computer won't turn on

Force Eject a Stuck CD or DVD​

These step seem to work only if the mac would respond, mine simply will not respond to any key command...

 

[spinnerlys]

Have you got any USB keyboard laying around? The Windows key is the equivalent of the Command/Apple key.

And as you have that bluetooth keyboard, can you test if it is working with another computer?

 

[pacific2015]

Have you got any USB keyboard laying around? The Windows key is the equivalent of the Command/Apple key.

And as you have that bluetooth keyboard, can you test if it is working with another computer?

Tried another window keyboard, no help. I'm using apple wired keyboard. I can do the PRAM reset, but nothing else works.

 

[bally555]

Did you fix the problem?? Or anyone had fixed it before?

I now have this problem.

Thanks

 

[pacific2015]

Yes, it's fixed. I returned it to Apple and they replaced the Harddisk for me.