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MobileMe email read/unread status not syncing?
- Thread starter ncsmith4
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This is absolutely driving me nuts. I called Apple and was told this was a known issue and that they are working on it, but I can't help but feel as if this really isn't a priority for them. I hope I'm wrong.
Also experiencing the unread/read problem...quite annoying. This is IMAP, right?
Apple needs to get on this.
Apple needs to get on this.
Mine is not that bad, but it still doesn't work properly. I noticed that prior to MobileMe, deleting e-mail on the iPhone would refresh in Mail.app if I checked for new mail. However, now (after MobileMe implementation), checking for new mail does nothing (unless there is new mail) to refresh read/delete status.
I did notice though that if I delete multiple e-mails on the iPhone, and then delete one of those e-mails in Mail.app, all the rest that should be deleted will disappear. I also noticed that if I close and then re-open Mail.app, status is properly updated. Finally, if I do nothing, within 30 minutes or so, everything is back in sync. However, the process starts all over again with the next round of read/deleted e-mails.
I sure hope they get this working soon. It's not the end of the world, granted, but it is frustrating nonetheless. I switched from POP3 to IMAP to avoid having to manage my e-mail like this. Argh...
Unfortunately since Apple released a support article about the issue, I'm thinking it sadly might be "as designed' and not a bug afterall 
http://support.apple.com/kb/TS1795
Thats my exact problem: Lets say I check 3 new e-mails on my computer, when I pick up my iPhone 5 hours later, if I didn't receive any new e-mail since that time, my iPhone will STILL show 3 unread e-mails. Only when I enter the app and it fetches from the server will it update.
I think the issue lies in the fact that the read/unread status is not push, its pull only. The only way to solve it right now is to set Mobile Me to Push AND Pull, which is BS.
So far Mobile Me feels like a poorly implemented hodgepodge of IMAP & Push, and sadly I'm very disappointed.
http://support.apple.com/kb/TS1795
Thats my exact problem: Lets say I check 3 new e-mails on my computer, when I pick up my iPhone 5 hours later, if I didn't receive any new e-mail since that time, my iPhone will STILL show 3 unread e-mails. Only when I enter the app and it fetches from the server will it update.
I think the issue lies in the fact that the read/unread status is not push, its pull only. The only way to solve it right now is to set Mobile Me to Push AND Pull, which is BS.
So far Mobile Me feels like a poorly implemented hodgepodge of IMAP & Push, and sadly I'm very disappointed.
Unfortunately since Apple released a support article about the issue, I'm thinking it sadly might be "as designed' and not a bug afterall
http://support.apple.com/kb/TS1795
Thats my exact problem: Lets say I check 3 new e-mails on my computer, when I pick up my iPhone 5 hours later, if I didn't receive any new e-mail since that time, my iPhone will STILL show 3 unread e-mails. Only when I enter the app and it fetches from the server will it update.
I think the issue lies in the fact that the read/unread status is not push, its pull only. The only way to solve it right now is to set Mobile Me to Push AND Pull, which is BS.
So far Mobile Me feels like a poorly implemented hodgepodge of IMAP & Push, and sadly I'm very disappointed.
This is absolutely not the case here, though, at least for me. Mail.app doesn't update status, even when I explicitly direct it to do so. That is the issue. I have my iPhone set to check for mail every 15 minutes. Not worried about the iPhone. Worried about MobileMe not passing along the status of messages to Mail.app. MobileMe is still broken, and this was acknowledged by Apple tech support when I called them about it.
One year later ... No fix yet
Well, one year later, and Im still experiencing the problem as described. Read/deleted/moved messages do not sync to iPhone unless I "fetch" and not to computer unless I quit and restart Mail.app. Funny thing is I never noticed this happening with iPhone os 2.x. Now that there's support for MS Exchange, they'll probably never fix this. I'm sad to see Apple succumb to Microsoft on this front though.
Well, one year later, and Im still experiencing the problem as described. Read/deleted/moved messages do not sync to iPhone unless I "fetch" and not to computer unless I quit and restart Mail.app. Funny thing is I never noticed this happening with iPhone os 2.x. Now that there's support for MS Exchange, they'll probably never fix this. I'm sad to see Apple succumb to Microsoft on this front though.
Yup, I still have this too. Frustrating. Mail is the worst part of mm - the rest works pretty darn well. Dunno why they can't get such a simple thing like the email to work as well.
Annnddd... another year later and it still isn't fixed.
I don't know why Apple can't handle this. Someone else mentioned that blackberrys can do it because BB uses a proprietary mail server or something. Well... MobileMe is Apple's own mail service. Write some damn custom software and get on with it.
Sorry, frustrated
Fast forward a few months and still not fixed. This is my biggest sticking point with MM. What is even more irritating is that with the transition to iCloud, Apple has an opportunity here to fix this and we as consumers cannot find out if it will indeed be addressed with iCloud or not.
This sticking point will be a deal breaker for me. If Apple does not address with iCloud, I will move my email services back to my own domain with Hosted Exchange.
This sticking point will be a deal breaker for me. If Apple does not address with iCloud, I will move my email services back to my own domain with Hosted Exchange.
Solved... well in part
Turn off push. It seemed to solve the problem but now I have no push. Anyways I'd rather proper IMAP function and no push imo.
for noobs: settings/mail, contacts, calendars/fetch new data/push 'OFF'
BTW: I had an original .mac account and am wondering if everyone who is experiencing this problem had a .mac account coz i know people who have newer mobileme accounts only and they dont have the problem.
Turn off push. It seemed to solve the problem but now I have no push. Anyways I'd rather proper IMAP function and no push imo.
for noobs: settings/mail, contacts, calendars/fetch new data/push 'OFF'
BTW: I had an original .mac account and am wondering if everyone who is experiencing this problem had a .mac account coz i know people who have newer mobileme accounts only and they dont have the problem.