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BeatCrazy

macrumors 603
Original poster
Jul 20, 2011
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My son (under 18, I'm the parent account) has an @iCloud.com Apple ID and email address. A while back, he inadvertently entered his email address/Apple ID into some spammy webform, and ever since then his email has been overloaded with spam.

I've followed all the tips about sending them to Junk, and not loading remote content, but these email spammers are persistent.

Seems like Apple could do a better job on their end? I hardly ever get spam on my corporate Outlook domain, and I'm certain that address is subject to more spam than my son's account.

I have went so far as try to change his Apple ID to a different @iCloud.com email address. Guess what? Physically impossible. Just got off from 2 hours of tech support with a senior advisor, and there's no way to go from iCloud.com -> iCloud.com as your Apple ID.
 
I too, have started to look for a solution.

I am open to third-party services as well.

(subscribed)
 
Sadly, this is just a reality of life. Normally I'd recommend you create a Gmail account for your son as their spam filtering used to be fantastic, but their filter quality has substantially degraded over the last year. With that said, it's significantly more effective than anything Apple or your device is doing.
 
As another member stated, this is the latest reality. Now, I do not do the unsubscribe process or any of that, I simply delete.

Another option I might start to use with Outlook Dot Com, is to only allow emails from my Contacts/Vendors to be delivered to my Inbox. Everything else will go to Junk/Spam.

Honestly, the days of 'controlling' Spam/Junk', to me, are over. Unless you have the likes of Cisco AMP or Proofpoint, for business email accounts...
 
Sadly, this is just a reality of life. Normally I'd recommend you create a Gmail account for your son as their spam filtering used to be fantastic, but their filter quality has substantially degraded over the last year. With that said, it's significantly more effective than anything Apple or your device is doing.
Yeah, but I've turned the page on Gmail. Myself (and my daughter) use @iCloud.com as our primary emails, and I love Apple's 'hide my email' and alias functionality. Basically, Apple mail is perfect for my entire family, except my son's account is being bombarded.

As 'chief IT sys admin' for my entire family, I can't have one person just using Gmail.
 
I've had the same experience with my personal @icloud.com address. I guess once your address shows up in a spam list, it will be targeted by spams forever. Moreover usually spam lists share their datasets, so I wouldn't be surprised if the number of spam mails surges with time. Unfortunately this is the current reality.
It is due time for Apple to give users the chance to change their main @icloud.com address, since it is nowadays the entry point for the Apple galaxy, and thus of many critical services. Hide My Email was a good step forward in this direction, but it didn't consider the eventuality of previous leaks of the main address.
 
The best thing you can do right now is learn about 'rules'
In mail preferences you have the possibility to set up rules to filter email by things like subject, sender etc, and you also have the possibility to delete messages automatically so if they are all coming from the same domain for example, with a bit of thought you can make them all dissapear before yolu see them or if they are all offering you a prize or something, then you can make all the messages with prize disappear.
Eventually they will disappear as the spam sites are taken down. The best thing however is teach him to use 'hide my email' or have a couple of junk addresses set up in advance for sites that require your email address as a matter of course (I have had a hotmail address I set up more than 20 years ago which works for that sort of thing and I've never once checked it.) Similarly 10x '0s' often works for a telephone number which you know they are going to sell.
But even then it happens as there are bots trawling the web constantly.
But prevention is better than cure and I would never use a single email for everything.

It happens sometime and it isn't up to Apple to go through every email you get or every word in every email and decide what you want to receive or not. They aren't even allowed to do that. They can only look for a known spammer from a known address.
I'm going to include some info provided by an email service I pay for which has very good security which explains this:
-----
Some --- users complain that they receive a lot of spam in their mailbox. We would like to explain the reasons for this, why it happens, and how spam filters work.

If you want to successfully filter out spam, you can use content properties (the word ‘Viagra’ in the subject line) as well as a number of technical properties: Who sent me this e-mail? How does the sender behave? Am I dealing with a normal mail server or a virus botnet? Where was this e-mail sent from?

It’s important to recognize that you’re talking to a spammer (or its software). This is possible to do very reliably and quite easy thanks to special procedures and technical properties. That’s why the content of the e-mail is a secondary concern. A spam e-mail is not classified as such because the work Viagra is in the subject line, but rather, because a spammer sent it. This is only right and important. Providers are not authorized to censor content (for example, ‘No Viagra e-mails from the doctor’); rather, they have to use their skills to detect spammers.

As a result, it is only possible to successfully filter spam by talking to the spammers themselves. All of these important identifying features are lost as soon as the first normal mail server accepts the e-mail, as the e-mail is then forwarded from one clean system to the next clean system and rated unproblematic from a technical point of view.

As a result, the first provider that receives the e-mail is responsible for spam filtering. All subsequent providers can limit the damage and try to ‘save what’s left to save,’ but they will no longer be able to reliably filter on account of the lost technical details. If these providers then tried to compensate for the lost technical information by using aggressive e-mail content filtering, the danger of accidentally filtering real e-mails (false positives) would increase enormously.
----
In other words the provider that accepted the email to send is what launders the email and as long as that's OK then Apple, Google etc will not see it as spam.
 
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SpamSieve - yes. Works great. It has to be "trained" though.
Agreed. SpamSieve takes a little time to "train" but quickly works efficiently in background. I confidently can ignore most spam emails with just occasional check of junk mailbox.
 
Curious, does anyone still either mark items as Junk/Spam, or even do the unsubscribe process?
I have been marking as Junk and it seems to help.

I've given up on the unsubscribe request, unless it's something that I bought from/legitimately signed up for... then they usually honor the request. If it's just general viagra-type-stuff, then I think the Unsubscribe request actually makes things worse.
 
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I should say that my hit rate for apple junk mail is like 99%. its VERY GOOD IMO. at least for me.

And while still working well, the last seven days has seen a massive surge in my junk mail. Not sure if my email was sold or spammers are coming back post covid...

was hoping there was a service that could filter the junk mail BEFORE it hits my mac apple mail client.
 
For me it’s the opposite, I often get stuff routed to Junk folder in Mail even though it’s not and even after repeatedly marking “not junk,” or “move to inbox,” etc. Sorry to hear OP’s issue, I agree with the above post about “Hide my email” being an improvement, but they should allow users (especially paying ones) to change their email address, at least periodically.
 
I've given up on the unsubscribe request, unless it's something that I bought from/legitimately signed up for.
Generally not good to do except on blue ribbon websites. Just confirms you as a target to spammers.

Didn't mention that SpamSieve works on the Apple MacOS mail client.
 
I have been marking as Junk and it seems to help.

I've given up on the unsubscribe request, unless it's something that I bought from/legitimately signed up for... then they usually honor the request. If it's just general viagra-type-stuff, then I think the Unsubscribe request actually makes things worse.
I know Apple is not likely reading this, but this is a MAJOR problem for all email providers, that COULD EASILY be fixed. First, a little background:

- Marking as Junk does nothing but put that message (based on it's headers) in the junk folder. You still haven't done anything to STOP it. Further, the spam industry knows full well how to frequently change their address, IP, and other headers to defeat that, causing you to repeat over and over again. I forward 60+ spam emails a day to the iCloud spam mailbox. But instead of blocking it moving forward, I don't really know what they do with it - because the same senders and IPs are still getting through.

- RULES are even more difficult, for the same reasons. I started down that path and now have dozens of rules, and >60 spam messages a day coming through.

** THE ONLY WAY TO FIX THIS is for the email provider to implement an email security product that addresses spam, malware, false links, etc. They do this before the message traverses their system and gets to you. Why don't they do it? It costs money that they don't want to absorb. If they had a BRILLIANT marketing executive, like me (kidding), they would implement it and give you two options; (1) plain email, everything comes in; (2) protected email - FOR A FEE. I would gladly pay the user fee to have Cisco CES or Proofpoint in the background of my iCloud account. This is how companies solve this problem. Commercial email security products not only block and protect, but they also interact with the providers to identify spam senders, their networks, their ASNs, their servers - and shut them down.

Ok, off soapbox.
 
This probably doesn't answer your question, but it's a simple solution that has worked for me for a decade. I have two main email addresses -- a personal one known only to my family & friends, and a public one that I use for everything else. The personal one is pushed to all my devices (via IMAP) while the public account requires me to log-in from a separate app or web client. I get tons of spam on the public account (mailing lists, subscriptions, shopping, etc.) but I never get any spam on the personal account. I love the separation of my personal life from my online life; anything sent to my personal account is read immediately whereas I might check my public account once or twice a day. There are obvious benefits keeping email archives separately searchable as well. Again this may not be a solution for you, but I set mine up like this over a decade ago and it's been working perfectly for me ever since.
 
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This probably doesn't answer your question, but it's a simple solution that has worked for me for a decade. I have two main email addresses -- a personal one known only to my family & friends, and a public one that I use for everything else. The personal one is pushed to all my devices (via IMAP) while the public account requires me to log-in from a separate app or web client. I get tons of spam on the public account (mailing lists, subscriptions, shopping, etc.) but I never get any spam on the personal account. I love the separation of my personal life from my online life; anything sent to my personal account is read immediately whereas I might check my public account once or twice a day. There are obvious benefits keeping email archives separately searchable as well. Again this may not be a solution for you, but I set mine up like this over a decade ago and it's been working perfectly for me ever since.
That works until a friend gets hacked and their contacts list becomes a destination for spam. This happened to my Microsoft account about 8 years ago - lots of spam ever since. Don't rely on friends having as good security sense as you do!
 
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ok.
as a parent im sure you wracking your brain out for some solutions.

the unfortunate truth is, once the MAIN apple account iD gets on some real atrocious spam-generating lists, the best solution at that point is try to use a spam filter of some sort. this will solve a great deal of the problem that is spam.

however, the problem will definitely escalate if you leave it at only using a spam filter of some sort.
right now, your son is getting a lot of crummy spam; probably including phishing email, etc.
phishing emails (thank god) are still mostly easy to spot due to scammers inability to spell and poor ability to write email hacking code.
but those emails are exactly what is front of you to harm your family, unless you take more action now than simply trying to filter it out. yes, addresses can spoofed as from the rightful owner, but most scammers do not use that...the more dangerous scammers DO do that however.

there are a few things that you need to do now, to prevent it from escalating.

1 assuming your son has access to a mac, writing rules is one good positive thing. can be one in iOS/iCloud, but using those platforms are limiting.
if he ever gets a phishing email claiming to be from amazon (for example), he needs to ALWAYS check the sending address, or, filter out that kind of scam by making rules about what amazon uses as sending addresses ( i have about 20 different sending addresses from them).

2 however, a much more comprehensive and pro active solution is to use the 3 aliases that can be made with each apple account ID.
about 5 years ago, my apple ID got on a chinese language scam list. what i did was make an alias that becomes the actual login for me. i use that alias for all my account logins and everything apple, and use it among family and close friends. i changed all my email coming to the mail apple id over to this alias.
after doing that ALL mail that comes to that original account id is automatically put into a separate folder in Mail. i never get a legitimate email to that email address now. only spam or worse.

3 however, the best solution is already what apple provides: its super easy to generate a unique email for each site you need to register with. this way, as a site gets compromised and you begin to get spam (or worse) to you at that email address you can pinpoint exactly which site is compromised and take action. its the hide my email function. these Hide My Email addresses forward to the built in @mac.com address so that its clear its coming to me using one my generated addresses and apple keeps that actual @mac.com address secret from all 3rd parties.

4 i hesitate to suggest it since for a teenager the iPhone and email/messages is everything, but i also recommend he takes a little bit of pain and deletes that account ID and gets a new one that he NEVER gives out to ANYONE. and just use an alias instead, right from the beginning.

we can always pray that apple eventually lets us combine / then delete IDs, but so far they show no sign of doing that.
 
I get quite a few junk mails, but they do go straight to junk.
I would love to be able to set a rule to permanently delete them though.

They all seem to be European emails, Italian/Spanish/French, which is just weird.
I wonder if you can set a rule for geographical location….

I don’t want any emails I can’t physically read/understand…..🤪
 
I make sure to minimize use of my main email address as much as possible and utilize my 3 aliases. If for some reason I notice one gets spammed more then I’ll just delete that and make a new one.
 
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