My issue begins in this order:
- I first boot computer
- It goes to gray screen and apple logo and spins to boot
- It prompts me to "Use English for the main language
- I choose English and it goes to OS X Utilities, from here I have tried the following:
Reinstall OS X [I can't because "The disk is locked"]
Disk Utility [the "Repair" scan tells me that there are no problems]
Disk Erase [failed: Disk Erase failed with the error: Couldn't unmounts disk.]
Get Help Online [I am able to go online, but cannot isolate this issue sufficiently to find any meaningful solution]