.mov bug - won't import into Photos App Mac

[Skippybangkok]

first post... Have searched the web, can't find an answer

Moving files from Dropbox to iCloud, and pics and video to Photos..... Latter has issue with importing .mov.

Have used
- terminal script to remove some file
- created a new photo library

Both did not work

Thanks

 

[kenoh]

Hi. Can you even import movies into photos?

 

[Skippybangkok]

Yep

 

[kenoh]

Hmm, ok. Can you resize that box and see if there is an error code that might shed more light on it?

 

[Skippybangkok]

 

[Skippybangkok]

Another one today, this time on jpg images. Went to Lightroom, and took the old pics, and exported them as a new name using Lightroom, still same results.

 

[kenoh]

Hmm. Does it do it with multiple memory cards?

 

[Skippybangkok]

The pictures are on my hard drive already ( SDD ) , been there for years. The movies are generally new, either iPhone 5 to current 6S Plus. All on my hard drive.

Can open and view normally in finder, Nikon NX2View , Lighthouse....... but for some reason Mac Photo's does not like them.

 

[jtrainor56]

This was from a post on Apple's Support Communities. I am not at home so I don't have access to my iMac to confirm.

I included the link as well...
https://discussions.apple.com/thread/6542333?start=0&tstart=0

run a terminal command to force the recreation of "com.apple.xpchelper.cache":

sudo /usr/libexec/xpchelper --rebuild-cache

 

[Skippybangkok]

This was from a post on Apple's Support Communities. I am not at home so I don't have access to my iMac to confirm.

I included the link as well...
https://discussions.apple.com/thread/6542333?start=0&tstart=0

run a terminal command to force the recreation of "com.apple.xpchelper.cache":

sudo /usr/libexec/xpchelper --rebuild-cache

Thanks - found that before , did it, but did not work...... Very very strangely - thought I would try again - voila !! Works now

Thanks

 

[mtbdudex]

The once simple Mac OS now requires end user to use DOS:C like UNIX commands to make it work?

What happened to the motto "the computer for the rest of us"?

 

[tanstaafl]

Thanks - found that before , did it, but did not work...... Very very strangely - thought I would try again - voila !! Works now

Thanks

I've had a similar problem where I got those messages but then it worked fine the next day even though I had not performed the steps above. I think it possibly may have something to do with importing too many files at one time. If I try to import 50 I get that message, but if I only do 5 it works. Actually the number that works varies, sometimes it works if I only do one, but not two. It's very strange.