Move Goal reached, but didn't get credit...

[lazerbrains]

I reached my move goal yesterday as you can see from the first screenshot. However I was on a 189 day streak of meeting my move goal everyday, and yesterday would have been 190. However, I didn't get credit for the activity. It says I met my move goal. But it didn't give me credit for the streak. Is there anyway to force the watch, phone or app to rescan for met goals?

This really sucks to go over six months meeting my move goal everyday only to have a technical glitch wipe out my progress. If anyone has anything that they think might work to correct this and keep my progress and achievement I would really appreciate it.

Please let me know.
[doublepost=1473702888][/doublepost]Just received this. Which makes it even more confusing. Still saying my streak ended on 9/10/2016.

 

[Night Spring]

Has happened to me a few times. Once, the streak came back after a few days -- I have no idea what caused it to recognize the streak. Other times, the streak never came back and it just restarted from 1.

 

[kilcher]

That sucks, I assume you tried rebooting your watch and phone, if not, it's worth a shot.

 

[lazerbrains]

Yeah, I did try to restart both the phone and the watch several times to no avail.

After what Night Spring said it gives me hope that maybe it will reappear in a day or two or maybe with the update to watchOS 3?

If anyone else has any ideas how to get my streak back please let me know.

 

[Julien]

I don't look often but many have reported this and it will credit in a day or so. just sit tight since there is nothing you can do manually to 'force' it to fill in.

 

[lazerbrains]

Okay thanks!! 1 more point to the "Hope" bucket. Thanks.

 

[nicho]

Okay thanks!! 1 more point to the "Hope" bucket. Thanks.

i lost my move streak last monday despite completing my goal every day and it returned 6 days later on sunday. so add another point to the bucket.

 

[Julien]

i lost my move streak last monday despite completing my goal every day and it returned 6 days later on sunday. so add another point to the bucket.

WOW, did it give you a new Move Achievement badge each day too. A week is a long time to take. May be that once corrupt it may not straighten out until the week is over and it calculates the full weeks totals.

 

[nicho]

WOW, did it give you a new Move Achievement badge each day too. A week is a long time to take. May be that once corrupt it may not straighten out until the week is over and it calculates the full weeks totals.

i've had it happen a lot of times.. it probably doesnt help i use two watches, i think that confuses them.

usually in this kind of instance lets say it ends sunday and i get no notification monday... on friday i still might not get notifications but maybe it'll have part caught up and given me the badges and extended the streak through to wednesday. then on saturday it would kick up fully again and give me the "new move streak" badge instead of "you met your move goal".

this time though, it just caught everything up in one big burst.

 

[lazerbrains]

Wow! Well thanks! I am glad to hear that there is a chance it might come back. This is the first time this has happend to me and I was a little bummed to lose all that hard work. But I will keep my eye on for the rest of this week and see if anything happens by next Monday, and thanks for the feedback! Adding a few more points to the bucket.

If anyone else has more insight, chime in.

 

[Mlrollin91]

I've had it happen as well. It will eventually play catch up and continue the streak.

 

[lazerbrains]

Well. You were all right. After 1 week my move streak miraculously returned and I recieved credit for all missed days. Thanks for all the info y'all. It kept my hope alive and kept me hitting my move goals. Thanks!

 

[lax28]

I lost credit for a 90 day streak, same situation. I think it was because I finished the activity right around midnight, so it didn't see the streak but did still have all the data. I went months just mentally adding days I knew I had to my current streak, until the watchOS2.1 update came out. When I updated to 2.1, it somehow realized and fixed the streak. So maybe when you update it will resolve itself.

 

[lazerbrains]

Thanks, but I didn't even update and it DID just resolve itself today after a week. But I still might update to watchOS 3 cause I hear it speeds things up a lot.