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DenisK

macrumors regular
Original poster
Nov 6, 2008
183
33
Apologies if this has been discussed to death. I just did a clean Catalina install on my 2012 MBA, and my MS Office Home & Student 2019 purchase doesn't want to be recognized on MS site. I had it legitimately running on Mojave and diligently deauthorized my MBA in iTunes. In retrospect, I should have done the same in MS apps - but I did not. MS site has a record of my purchase and shares the key, but downloads of MS office are either pushing me to 365 or of no help to sign in. I did a full TM backup before the clean install - is that of any help to bring the Office back, or is my only solution to pay the evil MS again?
 
Solved! After my clean install I naturally downloaded MSO via the App Store (as all other apps as well) - and for those with MSO 2019 Student version it is a mistake, apparently. After hours of trying to activate that to no avail, I found this link on MS site off of my account, and after the installation and a quite simple verification it seems that I am all set. Wish there was an easy explanatory somewhere - but alas, happy I didn't have to pay again.
 

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