MS Outlook (16) save emails to folder,

[TheBenzGuySM]

My company automatically deletes emails every 90 days. I was told that moving emails from the inbox to a folder would prevent them from being deleted. However, I discovered today that all my emails older than 90 days were gone. Thankfully, I was able to recover them via the web version with help from our tech support group.

I’ve since learned that these folders I created are still considered part of the inbox and are subject to the same deletion policy.

What is the best way to securely save and organize important emails for easy access? I’m new to the Mac version of Outlook and using the new version (16), not the legacy one.

Thanks for your help!

 

[kitKAC]

Outlook Menu, Settings... General, Untick "Hide On My Computer folders". Any email you move to the On My Computer section will be moved from the server to your Mac.

(then you just need to make sure that your Mac is being backed up so you don't lose those emails).

You could also drag the emails to the Desktop and turn them into .eml files for backup as well.

 

[BrianBaughn]

Are the folders you created subfolders in the Inbox?

 

[TheBenzGuySM]

Are the folders you created subfolders in the Inbox?

Well they aren't directly under the INBOX but in the folders in the sidebar.

 

[TheBenzGuySM]

Are the folders you created subfolders in the Inbox?

Thank you! This will help for the moment. Just won't have access while on other devices.