iPhone “Music” draining the battery on all my devices and apps are crashing

[mjgunn]

Today I noticed that my iPhone (11 pro Max) battery drained extremely fast. With extremely light usage it was down to <50% before noon. Looked at battery usage and it was Music using 90+% of power every hour since I had unplugged it. I had not been listening to music...I don’t even have any synced to my phone, and I don’t sub to Apple Music. I also noticed the phone was warm to the touch in the top half. I tried rebooting the phone, the battery was still dropping, and got warm again quickly. I went ahead and tried backing up and restoring the phone, same problem, it continued to be warm and drop after the restore completed. It was at this point that I noticed my iPad battery was under 50% after being charged overnight and not used very much.....checked battery usage, music was the culprit again.

My wife just commented that she needed to plug her phone in because it was about to die, checked it out....Music eating the battery (her phone is signed in to my iCloud account for the store). Checked her iPad, the battery on it was dead, and it was charged yesterday and not really used. In addition she commented that she had been unable to launch Wish all day without it crashing, and I realized that I had experienced a lot of crashing apps today as well, I had just been focused on the battery.

So apparently something is up with my account and music trying to do.....something. Has anyone seen anything like this?

 

[Sorig]

What firmware version are you on?

 

[Tsepz]

This must be iOS 13.5

Go to App Store and start updating your apps, that may be part of the issue, there is a massive issue in iOS 13.5 that is making some apps unusable until you reupdate them in the store, it’s a huge mess.

 

[mjgunn]

All devices were on 13.5, and apps were updated.

So after I discovered that it wasn't just my devices, but my wife's as well, I repeated a troubleshooting step that I had done earlier in the day on just my devices. Deleted the music app on them, powered all of the devices off for a few minutes and turned them back on. That fixed it, the batteries stopped dropping, and I haven't seen any app crashes since. Weird issue, glad it was a (relatively) easy fix.

 

[gank41]

I’ve been having this issue in my iPhone 11 Pro Max and on my iPad Pro (11in 2018), but notice it more on my iPhone because I keep my iPad plugged in almost all the time now due to the new keyboard also draining the battery...

Since 13.5 was released I’ve resorted to force quitting all apps before bed. So no apps open at all. I’m still seeing the Music app running in the background during hours when I’m asleep and my phones just sitting there idle on my nightstand.going from 100% charge when I set my phone down to 85% or so when I wake up. That’s a 15% battery drain with no apps running at all and minimal notifications lighting up my screen. I’ve been used to having maybe 95%-96% in the morning. And then there’s the increased drain thru the day, too.

I’m not deleting the music app, though. I generally listen to a lot of music throughout the day and have a number of albums downloaded so I’m not streaming them.

 

[cc999]

All devices were on 13.5, and apps were updated.

So after I discovered that it wasn't just my devices, but my wife's as well, I repeated a troubleshooting step that I had done earlier in the day on just my devices. Deleted the music app on them, powered all of the devices off for a few minutes and turned them back on. That fixed it, the batteries stopped dropping, and I haven't seen any app crashes since. Weird issue, glad it was a (relatively) easy fix.

Did you then reinstall the music app?

CC