Dafaq just happened!
No, I wasn't driving/walking blind while being plugged in. It's 2 in the morning and I was just watching a movie on my MacBook.
I don't know what exactly caused this but I was skipping ahead in the movie. And all of a sudden the both the AirPods went into this explosive crank noise. My God, it nearly blew my eardrums off. What the hell !! Holy ****! What ???
I had to throw these away from my ears as my heart rate went up tenfold. I swear to God, in my life so far I have never experienced a sound that loud.
I've been using AirPods since April this year and nothing of this sort ever happened before. Now I'm scared to even put these on. I don't care how well they function. Even if there is one in a million chance that I might hear this again, I'll stop using AirPods right away. What is this ??
I'll burn them. If someone goes the length to raise an objection in court against Apple, I'll support that too.
What the hell is this ??
[doublepost=1509309569][/doublepost]Just had a chat with apple support and here is the transcript.
Long story short... I was told it could have been the program program or the movie; probably an open program.
I was also told that there hasn't been any report like this.
Anybody ?
No, I wasn't driving/walking blind while being plugged in. It's 2 in the morning and I was just watching a movie on my MacBook.
I don't know what exactly caused this but I was skipping ahead in the movie. And all of a sudden the both the AirPods went into this explosive crank noise. My God, it nearly blew my eardrums off. What the hell !! Holy ****! What ???
I had to throw these away from my ears as my heart rate went up tenfold. I swear to God, in my life so far I have never experienced a sound that loud.
I've been using AirPods since April this year and nothing of this sort ever happened before. Now I'm scared to even put these on. I don't care how well they function. Even if there is one in a million chance that I might hear this again, I'll stop using AirPods right away. What is this ??
I'll burn them. If someone goes the length to raise an objection in court against Apple, I'll support that too.
What the hell is this ??
[doublepost=1509309569][/doublepost]Just had a chat with apple support and here is the transcript.
Monday, Oct 30, 2017 02:04 AM
Duration 28 minutes 10 seconds
Jesse
Thanks for contacting Apple Support. My name is Jesse. Please give me a moment to look over your information.
Jesse
Hey Sovon!
Jesse
How can I help today?
Sovon Halder
Hello
Sovon Halder
Something very bad just happened.
Sovon Halder
I was watching a movie in my MacBook Pro 2017 with my AirPods connected
Sovon Halder
All of a sudden both the AirPods went on this explosive noise sound
Sovon Halder
I had to throw away the buds from my ears. It was extremely loud.
Sovon Halder
I have never experienced anything like this before.
Sovon Halder
I want to know what in the name of God is this!
Jesse
I can definitely understand why you would want to get this resolved as quickly as possible. I will do everything I can, to come to the best possible solution for you today.
Sovon Halder
I thought a bomb exploded right inside my ear and my head is in pain right now as we speak. What is this ??
Sovon Halder
Am I connected to the proper support channel? if not, redirect me.
Jesse
This could be many things. It could have been the movie or any other program on your computer making a noise.
Jesse
Have you tried the AirPods again to see if they still work the same?
Sovon Halder
I'll burn whatever caused this. Tell me how to check, if we can check.
Sovon Halder
After I picked them up from the floor, they seemed to behave normally
Sovon Halder
But not I am scared whether it will happen or not
Jesse
I totally understand, Sovon. This sound could have been caused by any open program on your computer. It’s not possible to see what just made a noise on your computer.
Sovon Halder
Okay.
Sovon Halder
Fine.
Sovon Halder
I want to follow up with this. I want to get to the bottom of this.
Sovon Halder
I am well within warranty but I do not care if I want my money's worth
Sovon Halder
I want to talk to hardware specialists to see what exactly happened
Jesse
This doesn’t sound like something that was caused by the AirPods, it’s more likely a program on your computer made a sound or it could have been in the movie.
Sovon Halder
The volume was set around 80% in my MacBook. How does a software crank the volume up to 3000% ?
Sovon Halder
Stuff like this can cause serious health injury.
Sovon Halder
I've been using apple products for 7 years now. Never had a complaint except for now. This one.
Jesse
If you’d like to have your AirPods examined, I’d be happy to help set up an appointment with an Apple Authorized Service Provider.
Sovon Halder
I want professionals to check and diagnose what caused the issue if there is any log in the AirPods file system or the computer's
Sovon Halder
Tell me what I have to do.
Jesse
I’d be glad to help set up appointment to have your AirPods looked at.
Jesse
To begin, may I have the serial number of your AirPods? You can find this on the inside lid of the case
Sovon Halder
FXWT99B8H8TT
Jesse
Great! Where are you currently located?
Sovon Halder
India, Hyderabad. Pin - 500088
Sovon Halder
This is scary. I'm glad it didn't happen while my 5 year old niece was playing with it.
Sovon Halder
Let me ask something.
Jesse
I totally understand.
Jesse
The closest Apple Authorized Service Provider is APTRONIX NO-4, 1ST FLOOR, SECUNDERABAD, 500003 91 9182562110
Sovon Halder
Is this an isolated incident? Or have there been other reports of incidents such as this ?
Jesse
This is not anything I have heard of happenings.
Sovon Halder
Can you please double check this in your database ?
Jesse
I have looked and I’m not finding any issues like this, Sovon.
Sovon Halder
Okay.
Sovon Halder
The service centre is one hour journey from where I live. Shall I give them a call tomorrow ?
Jesse
You can call them if you prefer and they would be able to give you more information about getting your AirPods looked at.
Sovon Halder
Anything else I can do in the meantime to figure out how this happened ? Any tips or suggestions ?
Jesse
There is not a way to see what exactly caused this to happen.
Sovon Halder
Okay, thank you for your time.
Sovon Halder
Have a nice day.
Long story short... I was told it could have been the program program or the movie; probably an open program.
I was also told that there hasn't been any report like this.
Anybody ?
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