I picked up a 4 month new 27 i7 imac from ebay. It arrived Thursday and included apple care. The seller indicated that the wireless KB was warped in the auction. I did an online request thru apple care on Friday and called them a few hours later with a case #. I was only on the phone for under 10 mins, I was told that a new KB would be sent out and I should have it in a week. They took down my CC incase I decided to keep the old KB.
Today the fedex guy arrives at 10:30am w my new KB as it was sent overnight. The defective KB will be heading back to Apple today in the prepaid box.
Thanks

Thanks
