It seems to happen randomly once a day.
The entire screen freezes and I can't move my mouse, but audio keeps playing. It's like the mac is still running but the screen is completely frozen.
Does anyone have any suggestions for help?
iMac (Retina 5K, 27-inch, 2019)
Radeon Pro Vega 48 8 GB
3.6 GHz 8-Core Intel Core i9
The entire screen freezes and I can't move my mouse, but audio keeps playing. It's like the mac is still running but the screen is completely frozen.
Does anyone have any suggestions for help?
iMac (Retina 5K, 27-inch, 2019)
Radeon Pro Vega 48 8 GB
3.6 GHz 8-Core Intel Core i9