Hi Guys, my iPhone 6s unexpectedly updated to 14.1 overnight. I didn't instruct the update, just woke up to a screen full of chinese writing. when I pressed the home button the screen changed to say "Software Update Complete" and a button asking me to CONTINUE. When I press that it asked me to create an ID code. I did this dubiously...not sure if it was all genuine. Then I was asked to agree to Ts and Cs - but the apple web address it quoted on the 'Agreement' page didn't look right - it finished with /sla (can't remember the full address). I didn't continue with this, so said 'disgaree' and it took me back to the home page.
So I've left it, but the phone won't do anything. If I try to take a screen grab of the screen, nothing happens, if I press the home button I just get the option to make an emergency call.
Has this been a genuine update (I thought I had to request the 14.1 update...which I have not done) or has my phone been hacked? I've never had that happen before so I don't know what to look for. Suffice to say, I NEVER open scam emails - I always delete them without clicking on anything, and there've been no other issues as far as I'm aware.
I'm usually really vigilant about this stuff, but I'm no techie and don't know what to do about this. If anyone does take the time to reply, please use words of one syllable and no techy speak if possible!!! Thanks x.
So I've left it, but the phone won't do anything. If I try to take a screen grab of the screen, nothing happens, if I press the home button I just get the option to make an emergency call.
Has this been a genuine update (I thought I had to request the 14.1 update...which I have not done) or has my phone been hacked? I've never had that happen before so I don't know what to look for. Suffice to say, I NEVER open scam emails - I always delete them without clicking on anything, and there've been no other issues as far as I'm aware.
I'm usually really vigilant about this stuff, but I'm no techie and don't know what to do about this. If anyone does take the time to reply, please use words of one syllable and no techy speak if possible!!! Thanks x.