Ok I went to listen to my voicemail today and i couldnt hear anything at all...i turned speaker on and could hear it fine. Last night i downloaded the software update and put it on my iphone and then i put the earphones in and called someone...after that i didnt do anything else my phone charged overnight and i have not dropped it at all since. It worked fine before i downloaded the update or put the earphones in. Has anyone else had this problem or know how to fix it?