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zeidshehadeh

macrumors newbie
Original poster
Dec 30, 2015
1
0
Hello Everyone!

I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should've

Thank you for your suggestions
 

JamesMB

macrumors 68000
Jan 2, 2011
1,745
107
Texas
Hello Everyone!

I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should've

Thank you for your suggestions
You might be able to DFU restore the phone, but you will have to use one of your other backups. You do have other backups, right?
 
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