Dear community members,
I have a MacBook Pro 13" from 2017 without touch bar. When it was new, it worked great. Accidentally, I dropped it once about two years ago, but for months I had no issues and it only had a small dent which is hardy noticeable, the screen is fine. It has no liquid damage. I then hardly used it and now I wanted to use it again, but it shows no reaction - there is no chime and the screen stays black, I can't hear the fan spinning. I tried all the possible boot methods (resetting the PRAM and SMC, safe boot, ...).
I opened it up and unplugged the battery because I read that sometimes MacBooks with those symptoms might boot when the battery is unplugged and they are then connected via the power cable, but still no reaction. I saw that the fan doesn't spin as well, so I think that the screen is still fine, but there is another problem I haven't found yet. It's just dead, although it looks like new.
I know that Apple has started an SSD replacement program for this model, but if it had a failing SSD it should show the folder with the question mark, right?
Do you have a new approach or an idea of what could be wrong with my MacBook?
I'm looking forward to any help and responses, thanks!
I have a MacBook Pro 13" from 2017 without touch bar. When it was new, it worked great. Accidentally, I dropped it once about two years ago, but for months I had no issues and it only had a small dent which is hardy noticeable, the screen is fine. It has no liquid damage. I then hardly used it and now I wanted to use it again, but it shows no reaction - there is no chime and the screen stays black, I can't hear the fan spinning. I tried all the possible boot methods (resetting the PRAM and SMC, safe boot, ...).
I opened it up and unplugged the battery because I read that sometimes MacBooks with those symptoms might boot when the battery is unplugged and they are then connected via the power cable, but still no reaction. I saw that the fan doesn't spin as well, so I think that the screen is still fine, but there is another problem I haven't found yet. It's just dead, although it looks like new.
I know that Apple has started an SSD replacement program for this model, but if it had a failing SSD it should show the folder with the question mark, right?
Do you have a new approach or an idea of what could be wrong with my MacBook?
I'm looking forward to any help and responses, thanks!