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crutchman

macrumors newbie
Original poster
Oct 19, 2011
7
0
A friend of mine has a Samsung android phone which she believes is current in its OS. I have an iPhone with the current 15.5. She also has a iPad version 6 with the current 15.5 IOS. What is happening is when I send her a text message to her number she never gets the message (SMS) but does to her iPad. She even noted that sometimes from my wife's iPhone current IOS the same thing happens. We know it used to work where she would get the SMS text on her phone and in fact we have a mutual friend that texts her often and her's go through on SMS. We have turned off and back on all devices but the problem continues.
 
Sounds like your friend somehow has her number linked to iMessage. (Did she used to have an iPhone, or use one temporarily? Or perhaps used her SIM card in the iPad for a bit?)

Have her try deregistering her number from iMessage here:

Otherwise, make sure you are actually sending the message to her number, and not something else, such as an email address that she might be using for iMessage.
 
I am sending to her telephone number and my wife also. What I'm having her do is turn off iMessage send and receive under the message settings to test and I'll send a text after an hour or two after toggling it off.
 
So my theory was correct. By having her turn off the send and receive iMessage setting I was able to successfully send a SMS text to her android phone.
 

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You cannot send a single message as both SMS and iMessage. It will be sent to either one network or the other, based on what address you use for sending (you choose between eligible addresses when you initiate a new message - if the recipient's contact card contains both phone number and Apple ID email address, Apple Contacts will color-code based on the recipient's situation - blue for iMessage, green for SMS. So if the phone number is green and the email address is blue and you want to reach the person by SMS, choose the (green) phone number.

However, if the recipient's phone number and email address are both blue, this indicates the recipient's phone number is registered with iMessage - it will try to send iMessage to the phone number, not SMS. If you have "Send as SMS" selected, it will send the message as SMS only if that number is not reachable by iMessage. In this particular case, if the iMessage sent to the phone number is received by the iPad, then by definition the recipient is reachable by iMessage and no SMS will be sent.

So yes, the recipient turning off their phone number in iPad > Settings > Messages > Send & Receive will make the recipient's phone number "unreachable" by iMessage and Send as SMS will then kick in.
 
You cannot send a single message as both SMS and iMessage. It will be sent to either one network or the other, based on what address you use for sending (you choose between eligible addresses when you initiate a new message - if the recipient's contact card contains both phone number and Apple ID email address, Apple Contacts will color-code based on the recipient's situation - blue for iMessage, green for SMS. So if the phone number is green and the email address is blue and you want to reach the person by SMS, choose the (green) phone number.

However, if the recipient's phone number and email address are both blue, this indicates the recipient's phone number is registered with iMessage - it will try to send iMessage to the phone number, not SMS. If you have "Send as SMS" selected, it will send the message as SMS only if that number is not reachable by iMessage. In this particular case, if the iMessage sent to the phone number is received by the iPad, then by definition the recipient is reachable by iMessage and no SMS will be sent.

So yes, the recipient turning off their phone number in iPad > Settings > Messages > Send & Receive will make the recipient's phone number "unreachable" by iMessage and Send as SMS will then kick in.
I know that it won't send to both SMS and iMessage. That's not what I'm trying to do. I do know there is a difference in the color of the bubble in a message where blue is representative of iMessage and green of SMS. I don't see in contacts where those friends that have a android phone are green and those with iPhone are blue. Can you send a snapshot of what you're explaining here?
 
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