Hello Everyone! I am a long time lurker of MacRumors and have finally decided to create an account for myself. I look forward to being a part of the MacRumors community!
I wrote an email to Craig Federighi last Wednesday and have yet to hear back. I know I shouldn't expect a response, but the issue I am addressing is a serious one. Much more serious than the FAQs from others he's been responding to recently.
I chose to come here because I've consistently seen forum members being supportive of each other. I hope you will be just as supportive of me! By all means, feel free to critique me if you think I should have done something differently, and don't be afraid to add new ideas or build off of mine. First and foremost, I want attention brought to these concepts. If enough attention can be garnered, maybe Craig or someone else at Apple will be more likely to respond.
I added curly brackets { } to areas I edited for privacy reasons. Everything not in curly brackets is part of the original letter.
I wrote an email to Craig Federighi last Wednesday and have yet to hear back. I know I shouldn't expect a response, but the issue I am addressing is a serious one. Much more serious than the FAQs from others he's been responding to recently.
I chose to come here because I've consistently seen forum members being supportive of each other. I hope you will be just as supportive of me! By all means, feel free to critique me if you think I should have done something differently, and don't be afraid to add new ideas or build off of mine. First and foremost, I want attention brought to these concepts. If enough attention can be garnered, maybe Craig or someone else at Apple will be more likely to respond.
I added curly brackets { } to areas I edited for privacy reasons. Everything not in curly brackets is part of the original letter.
Dear Craig,
I was hoping that you could help address the difficulties facing people with vision impairment (and the greater community of people with special needs) by implementing some software solutions to make their lives easier. This would make both me and my close friend Michael very happy.
Let me introduce you to my friend Michael. He is legally blind and has been vision impaired since birth, only seeing shadows. {Throughout his youth, he has attended the public schools in the area that best offer the appropriate resources for his educational needs. After high school, he attended the California School for the Blind which he has since graduated from. Currently, he is now participating in a special needs work program.}
In addition to being vision impaired, he has coordination and motor skill issues. He can only eat with his hands and has to be fed like a baby if with a fork or spoon. While he is fairly strong, he cannot open sealed twist-off bottle caps (he can once the seal is broken). He requires assistance with washing his hands and showering. He needs help changing clothes, putting on shoes, and can’t tie his shoes himself. He is dependent on others for the majority of everyday routines which we take for granted. That being said, the Voiceover feature is not well suited for him, as the dexterity of his fingers is very limited.
I first started hanging out with Michael on a regular basis in October of 2011, right after Apple first introduced Siri. I told him about Siri and all the ways it could potentially help him. At the time, he had a Samsung flip phone with Dragon Dictation and was excited about what Siri had to offer. He moved over to an iPhone for his next phone, and has had an iPhone ever since. Siri has helped him in many ways, as he can now ask it to play music, read texts, and call others.
There is still one thing that the Samsung flip phone does better and it bothers me that after six years, Apple has not addressed the issue. With the flip phone, he was able to, by himself, answer the phone by flipping it open and hang up by flipping it closed. Even with his iPhone 7, someone else has to tap or swipe the touchscreen so he can answer his call. If he is by himself, he has to ask Siri to check his missed calls and call the person back. It’s very disconcerting that Siri doesn’t understand the command “answer” on a device referred to as a smartphone. If Ethan Hawke can tell his infotainment system to “answer” his phone in the movie Getaway (2013), then we should be able to command Siri to do the same thing today. (In Apple’s defense, the Android team has done nothing to address this either.) Asking Siri to answer a call would help not only my friend and other’s with special needs, but also people handling raw chicken in the kitchen and mechanics with greasy hands who neither want to touch their phone nor stop what they’re doing.
Michael has also shown interest in the new Apple Watch Series 3. He loves the idea of taking calls on his wrist, as he sometimes has trouble taking his phone out of his pocket quick enough to answer the phone (with one of his parent’s finger). Answering with Siri is one solution that would help him become more independent. It might even be possible to use the gyroscope and accelerometer to sense the movement of the wrist toward the user’s mouth, and answer the call automatically. Another solution is one I saw implemented by a Chinese smartwatch manufacturer on Kickstarter that allows users to shake their wrist to answer. Any or all of those would be acceptable for Michael.
Thank you for listening to my concerns.
Sincerely,
{My Name}