Nagging remaining balance msg

[Jody]

So I was lucky enough to get the GoPhone rate and no contract for the phone.... but it keeps sending me a message after every call explaining that the last call cost nothing, and my remaining balance is $49.

I dont need to be reminded of this after every call, any idea how the hell to make it stop?

 

[Jody]

Anyone have any ideas for this? I woke up this mornign and the phone had a backlog of abou 20 of these messages.


Thanks

 

[cyclingplatypus]

There is no way to disable this, I used to use GoPhone and got rid of it for this reason, the good thing is that you get used to it happening, the bad thing is it really doesn't get any less annoying.

 

[Jody]

Hmm.. it really IS annoying... 2 year contract or a nagging message on the phone all the time....

Which is worse which is worse....

 

[kgarchar]

There is no way to disable this, I used to use GoPhone and got rid of it for this reason, the good thing is that you get used to it happening, the bad thing is it really doesn't get any less annoying.

that REALLY sucks bad. i'm sick of that message

 

[Jody]

The girl at ATT I talked to said she has already received a bunch of calls about it today....

hopefully they will give us the option to disable that mesg sometime soon as it IS extraordinarily annoying and not necessary.

And I DO NOT want to have to go to a ATT store and transfer to the contract service just b/c the phone keeps anooying me with a balance msg

 

[Jody]

Any other GoPlan users out there? is there ANY trick to make this stop its starting to make me mental...

a blanace reminder after EVERY TXT MESSAGE? I mean COME ON.

 

[Daniel.steel]

how did you get it on go plan? did you fail the credit check?

 

[Jody]

I signed up with Cingular right before the iPhone announcement, and decided to cancel and go with another provider in the meantime till the iphone came out...

Cingular continued to bill me without my knowledge for 3 months and then sent me to collections. I squared everything away with them, but I guess it was still on my account that I got sent to their collections dept.

So, I ended up with the goplan option. Any other carrier and I would have been one of their low-risk people... so I got lucky.


now I just need to figure out how to make these godforsaken account status messages go away for good.

 

[kdbdallas]

Arrg

From what I have heard you have to fail the credit check to get this option (normally. I think someone figured out a way around that)

I hate that this message shows up randomly.
I will not even be using the phone and it pops up.

PLEASE let me turn this off.

 

[Jody]

They MUST figure out a way to make this message stop. I dont mind the remaining balance mesgs when I am ACTUALLY CHARGED for somegthing, but to have to clear a backlog of 35 of these messages every morning, all for $0 charges is just completely ridiculous.

 

[Navintar]

yup. There is no way to turn that off

Here are other threads regarding this issue:

https://forums.macrumors.com/threads/323036/
https://forums.macrumors.com/threads/324995/

on apple forum:

http://discussions.apple.com/thread....44203&#4844203
http://discussions.apple.com/thread....48904&#4848904
http://discussions.apple.com/thread....26400&#4826400

All we can do at this time is hoping for a fix in the next apple update or system change from AT&T side. This should be more likely if we call apple+AT&T to complain about it. So let it be heard people..

 

[robogobo]

I am getting so irritated by this message. If you're trying to make a string of calls, they get interrupted 10 seconds in and you have to dismiss the message before you can continue.

I'm on a Treo, and I've been searching and posting on every board I can find for a way to stop it. On the Treo, it comes in as a "Network Response" popup, not a text message. So if you make a call, and move on to something else, the message pops up, you dismiss, and it sends you back to the dialer or launcher screen. So annoying.

Here's what I've discovered: The message is in response to a SIM initiated request for the account balance, it basically sends out the *646# or *777# request automatically after any network activity, including GPRS and SMS. So the trick to blocking would be to block those numbers from being dialed or sent. Accidentally, I discovered that the messages do not appear if I have DUN configured and enabled, after I have made a connection to my tethered laptop and disconnected again. The messages are disabled until my phone soft resets or I disable DUN.

any SIM hackers out there?

 

[mergemedia]

DUN= Dial Up Networking?

Can you explain a bit more how you managed to silence the popups?

 

[Canuck4]

Wow, I can imagine that would be a real pain.
Also prepaid or pay as you go plans are a pain in the ass also.

 

[mergemedia]

not only is it a pain in the ass, but it really cripples the iPhone.

For example, you cannot set your email client to auto-check every 15 minutes, because that uses EDGE and will generate a popup every 15 minutes. The popup will cause the iPhone to chirp and vibrate, exactly like a new email would.

Apple could make a software patch in 10 minutes which would add a toggle to the settings control panel to silence these notices. Their customers would notice and appreciate it bigtime.

Sadly, they probably won't, and it will be some l33t hax0r from irc.osx86.hu #iphone who will come up with the cure.

 

[lonnielove]

They MUST figure out a way to make this message stop. I dont mind the remaining balance mesgs when I am ACTUALLY CHARGED for somegthing, but to have to clear a backlog of 35 of these messages every morning, all for $0 charges is just completely ridiculous.

it can get annoying,yes i know exactly how you feel

 

[mergemedia]

I got a call back from the office of the AT&T president. They 'seemed' to take my complaint seriously, and she sounded like she was getting a lot of them about this issue. Though, with that said, I won't hold my breath for a fix.

 

[Navintar]

Whoa.. check this out.

AT&T message board was closed because they said they're unable to resolve the issue and they WILL NOT do anything about it. Check the last post about a father's comment to his son's iPhone.
http://forums.wireless.att.com/cng/board/message?board.id=apple&thread.id=6998&view=by_date_ascending&page=6

Likewise, when the same person posted the problem on apple discussion board, it's been locked as well.
http://discussions.apple.com/thread.jspa?threadID=1055936&tstart=0

Here is a youtube video about it. No one seems to have a good understanding of the problem.

It seems like many of us have given up. Some have switched to a post-paid service but who'd want to tie yourself for 2 years with a company with such customer service. I for one still have to live with these obnoxious messages. As soon as there is a good and reliable unlock solution, I will not hesitate to swap out to other service provider. With this negligence of their customer care, they do not deserve my money.

 

[pixlnet]

AT&T won't allow a fix and neither will apple. The strategy to get people into two year contracts is definitely working. Applegets a cut of the contract so they are for the nagging. I bet they're doing everything they can to get people on the contracts since the phone is getting hacked more each day. The prepaid people will have the option to go to tmobile voip hopefully!

 

[mergemedia]

no more 0.00 popups !!

AT&T has halted the annoying and pointless 0.00 used popups for gophone customers. Yay!

 

[hogo]

AT&T has halted the annoying and pointless 0.00 used popups for gophone customers. Yay!

Really? I've updated my software but it still gives me the annoying message! Of note though, it only does during the day when I am using my anytime minutes. At night on the unlimited it does not give me the message. Anyone else still getting these? I'm on a pick your plan, plan.

 

[VoodooDaddy]

Really? I've updated my software but it still gives me the annoying message! Of note though, it only does during the day when I am using my anytime minutes. At night on the unlimited it does not give me the message. Anyone else still getting these? I'm on a pick your plan, plan.

You will get it when you use your anytime minutes through the day because those minutes subtract from your remaining balance. Since the night minutes dont take away from your remaining balance, you wont get one.