I found nothing wrong with that article other than not going into further detail. In fact, it was not a negative article but pointing out in many cases the obvious.
Siri is falling behind.
IOS menu layout and lack of real flexibility remain suspect
and so on.
I own an iPhone and admit that at times I wish I could do more with it with respect to customizing screens and most of all getting the system menu fonts larger in a way that makes sense with perhaps less icons on the screen and of course the menu items in various apps ranging from the iTunes and phone. There is plenty of real estate on the screen that can be exploited where function for a change can come before form.
For those that consider me a neigh type about the iPhone you are incorrect. I think the iPhone can be even more and continue to be an outstanding device.