ok...so i got the iphone...everything was good up until tonight. i hook it up to the computer and go on itunes. i try to update it and now on the screen of the iphone it has the triangle with the exclamation point inside of it and says please connect to itunes. keep in mind its still hooked up to itunes. so now i dont know what to do! any help would greatly be appreciated! do you think apple with give me a new one or something? i dont know what to do...
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need help bad!!! ASAP!!! (iphone has triangle with exclamation point)
- Thread starter hockey
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did you try the simple things first, unplugging the dock and plugging it back in. Restarting iTunes. What about a computer restart ?
everything on the computer works fine. its just the phone says what i wrote above. and now it keeps restarting...everything disappears, then the little apple comes on...then goes right back to the please connect to itunes screen.
If you have tried all of the above and can't get a result..take it to the Apple store and they will make it work or swap it out.
ok thanks. will they just give me a brand new one? i just got this thing tuesday!
Try force resetting. With it not connected, hold the screen lock and home button for NO LESS than 25 seconds. When prompted, connect.
Other method is to hold the home button for 10 seconds when it is off, then connect.
Other method is to hold the home button for 10 seconds when it is off, then connect.
