Thank you for the reply Lee.
Nothing is wrong with the software at the moment. The software captures & displays the live feed from the camera nicely. And then you can go in and render out image sequences or quicktime files into your desired codec.
All works fine, although there were supposed to be a slew of updates to the camera software like: RAW 12 bit linear recording (right now it captures the RAW 12bit linear image data and converts it to 10bit for Harddrive writing. We would've liked the full 12 bits of pure image data) & other small user interface functions. I became a beta tester for the product when the company first started offering the Mod, it cost me about $3000 to mod my $5000 Cam.
We would like some more features, it would be nice to hear from the rest of the community & add features accordingly. (we're all filmmakers to some respect)
Without source code, you are in for a terrible journey. I think the best route here is to try to track down the company, and if possible, developer and see if they are willing to license you the source code under some license (perhaps the same license as the original software) such that those that are already licensed to run the original software can legally use your derivative software.
ChrisA brought up an interesting point regarding what part of this is strictly software, vs. hardware/firmware modifications. In terms of the 10 vs 12 bit image data, I have no idea what's getting to the computer. If it's coming in as 12 bit, and the software is currently doing... whatever one would do (just truncating 2 bits? or some conversion? I have no idea about this problem domain) to it to get it to 10 bits, then it should be "easy" to remove this once you have the source code. If the device is transferring 10 bit image data, then you have a much more serious problem on your hands. I don't know what it is, exactly.
It is truly unfortunate that you made this kind of investment to be "abandoned". Chances are you have no real legal recourse, unless there was a contact in place between the customers and the company by which future features were promised.
In any event, good luck. i would try the interpersonal approach instead of the technical approach first, and see how far that gets you.
-Lee
P.S. The PDF states that you must be able to maintain a disk write speed of 28MB/s. I assume that writing a 12 bit image stream instead of a 10 bit image stream will require 20% more data for the same amount of video. This means 33.6MB/s of sustained disk write. I haven't paid a lot of attention to disk technology in recent years... but this seems like a very high sustained write speed to me.