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Need help with GPU error (system restarts or black screen after crash)

Z

zunexapple

macrumors regular
Original poster
Sep 25, 2014
132
35
Chicago
Guys, I need some help, I am getting this error after my MBP retina 15 early 2013 restarts after randomly (I think it crashes under load) shutting down and restarting.

Code: 
panic(cpu 0 caller 0xffffff7f92e2257b): GPU Panic: mux-regs 4 0 a0 d9 9 8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:f power-state 0 3D idle HDA idle system-state 1 power-level 20:20 power-retry 0 connect-change 0 : NVRM[0/1:0:0]: Read Error 0x00000144: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff9213829000 0x0e7150a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address
0xffffff81cd8799d0 : 0xffffff800ff3bb1b
0xffffff81cd879a20 : 0xffffff80100733e5
0xffffff81cd879a60 : 0xffffff8010064e5e
0xffffff81cd879ab0 : 0xffffff800fee2a40
0xffffff81cd879ad0 : 0xffffff800ff3b207
0xffffff81cd879bd0 : 0xffffff800ff3b5eb
0xffffff81cd879c20 : 0xffffff80106d24f9
0xffffff81cd879c90 : 0xffffff7f92e2257b
0xffffff81cd879cf0 : 0xffffff7f932772f1
0xffffff81cd879d70 : 0xffffff7f9334411b
0xffffff81cd879dd0 : 0xffffff7f935d89dc
0xffffff81cd879e00 : 0xffffff7f9327d879
0xffffff81cd879eb0 : 0xffffff7f93211e7a
0xffffff81cd879ed0 : 0xffffff8010644506
0xffffff81cd879f00 : 0xffffff7f90b1665c
0xffffff81cd879f50 : 0xffffff7f9163f474
0xffffff81cd879f60 : 0xffffff7f91648161
0xffffff81cd879f80 : 0xffffff80100646ad
0xffffff81cd879fd0 : 0xffffff800fee2bed
0xffffff81eee23fa0 : 0xffffff800fee2133
      Kernel Extensions in backtrace:
         com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f90af7000->0xffffff7f90b2dfff
         com.apple.driver.AppleACPIPlatform(6.1)[ADDDBB5F-8BA0-3091-9525-E47B055052F6]@0xffffff7f91638000->0xffffff7f916d2fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[3467C105-9354-3BD2-85F3-E5AEF94BD275]@0xffffff7f90ae5000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f90af7000
            dependency: com.apple.driver.AppleSMC(3.1.9)[CA7CACA5-58A6-3E59-9F67-2422183AB544]@0xffffff7f90b34000
         com.apple.driver.AppleMuxControl(4.5.21)[5ADA3B46-ADC6-3F37-928E-3F7467E89138]@0xffffff7f92e13000->0xffffff7f92e26fff
            dependency: com.apple.driver.AppleGraphicsControl(4.5.21)[0558DCE2-290A-3082-A0A5-21AFF61E92F0]@0xffffff7f92e10000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[3467C105-9354-3BD2-85F3-E5AEF94BD275]@0xffffff7f90ae5000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f90af7000
            dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f92471000
            dependency: com.apple.AppleGraphicsDeviceControl(4.5.21)[EF326A60-9936-3267-A6E7-0044C7B4A952]@0xffffff7f924e7000
         com.apple.nvidia.driver.NVDAResman(14.0)[ECB33CB3-2FE3-3E99-A4E6-ED7C5DA6D543]@0xffffff7f9320a000->0xffffff7f934e1fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f90af7000
            dependency: com.apple.iokit.IONDRVSupport(569.3)[7E47E886-8023-33FA-B62C-730522CBDDF5]@0xffffff7f92e6a000
            dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f92471000
            dependency: com.apple.AppleGraphicsDeviceControl(4.5.21)[EF326A60-9936-3267-A6E7-0044C7B4A952]@0xffffff7f924e7000
         com.apple.nvidia.driver.NVDAGK100Hal(14.0)[D9BD5415-852D-3F99-B5D9-9E4FD7CABEEC]@0xffffff7f934e2000->0xffffff7f9368dfff
            dependency: com.apple.nvidia.driver.NVDAResman(14.0.0)[ECB33CB3-2FE3-3E99-A4E6-ED7C5DA6D543]@0xffffff7f9320a000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f90af7000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
19C57

Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov  9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide:     0x000000000fc00000
Kernel text base: 0xffffff800fe00000
__HIB  text base: 0xffffff800fd00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System shutdown begun: NO
Panic diags file available: YES (0x0)

System uptime in nanoseconds: 10691357162511
last loaded kext at 149207529117: @filesystems.smbfs    3.4 (addr 0xffffff7f93860000, size 446464)
loaded kexts:
com.logitech.driver.LogiWheelDriver    1
com.driver.LogJoystick    2.0
com.logitech.driver.LogiGamingMouseFilter    1
org.pqrs.driver.Karabiner    10.20.0
com.malwarebytes.mbam.rtprotection    3.3.32
@filesystems.smbfs    3.4
>!AGraphicsDevicePolicy    4.5.21
>AudioAUUC    1.70
@AGDCPluginDisplayMetrics    4.5.21
@fileutil    20.036.15
>!AHV    1
|IOUserEthernet    1.0.1
|IO!BSerialManager    7.0.2f4
>pmtelemetry    1
>AGPM    111.4.1
>!APlatformEnabler    2.7.0d0
>X86PlatformShim    1.0.0
>!AUpstreamUserClient    3.6.8
@Dont_Steal_Mac_OS_X    7.0.0
>!AHDAHardwareConfigDriver    283.15
>!AMikeyHIDDriver    131
@GeForce    14.0.0
>!A!IHD4000Graphics    14.0.3
>AGDCBacklightControl    4.5.21
>!AHDA    283.15
>ACPI_SMC_PlatformPlugin    1.0.0
>eficheck    1
>!AMikeyDriver    283.15
>!ABacklight    180.1
>!AThunderboltIP    3.1.3
>!ASMCLMU    212
>!AMuxControl    4.5.21
>!ASMCPDRC    1.0.0
>!ALPC    3.1
>AirPort.Brcm4360    1400.1.1
>!A!IFramebufferCapri    14.0.3
@nvidia.NVDAStartup    14.0.0
>!AFIVRDriver    4.1.0
>!A!ISlowAdaptiveClocking    4.0.0
>!AMCCSControl    1.13
@filesystems.autofs    3.0
|IO!BUSBDFU    7.0.2f4
>!UTCKeyEventDriver    255
>!UTCKeyboard    255
>!UTCButtons    255
>!AFileSystemDriver    3.0.1
>!AVirtIO    1.0
@filesystems.hfs.kext    522.0.9
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@BootCache    40
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
@filesystems.apfs    1412.61.1
@private.KextAudit    1.0
>!AAHCIPort    341.0.2
>!ASmartBatteryManager    161.0.0
>!ARTC    2.0
>!AACPIButtons    6.1
>!AHPET    1.8
>!ASMBIOS    2.1
>!AACPIEC    6.1
>!AAPIC    1.7
>!A!ICPUPowerManagementClient    222.0.0
$!AImage4    1
@nke.applicationfirewall    303
$TMSafetyNet    8
@!ASystemPolicy    2.0.0
>!A!ICPUPowerManagement    222.0.0
|EndpointSecurity    1
>!UAudio    320.49
|IOAVB!F    800.17
>!ASSE    1.0
@nvidia.driver.NVDAGK100Hal    14.0.0
@nvidia.driver.NVDAResman    14.0.0
@!AGPUWrangler    4.5.21
>DspFuncLib    283.15
@kext.OSvKernDSPLib    529
@plugin.IOgPTPPlugin    800.14
|IOEthernetAVB!C    1.1.0
>IOPlatformPluginLegacy    1.0.0
|IOUSBHIDDriver    900.4.2
>!ABacklightExpert    1.1.0
|IONDRVSupport    569.3
>!AHDA!C    283.15
|IOHDA!F    283.15
>!AGraphicsControl    4.5.21
>X86PlatformPlugin    1.0.0
>IOPlatformPlugin!F    6.0.0d8
>!ASMBusPCI    1.0.14d1
|IO80211!F    1200.12.2b1
|IOSkywalk!F    1
>mDNSOffloadUserClient    1.0.1b8
>corecapture    1.0.4
|IOAccelerator!F2    438.2.8
@!AGraphicsDeviceControl    4.5.21
|IOSlowAdaptiveClocking!F    1.0.0
>!ASMBus!C    1.0.18d1
|IOGraphics!F    569.3
>!AThunderboltEDMSink    4.2.2
>!AThunderboltDPOutAdapter    6.2.4
@kext.triggers    1.0
|Broadcom!BHost!CUSBTransport    7.0.2f4
|IO!BHost!CUSBTransport    7.0.2f4
|IO!BHost!CTransport    7.0.2f4
|IO!B!F    7.0.2f4
|IO!BPacketLogger    7.0.2f4
>!UMultitouch    264
>usb.IOUSBHostHIDDevice    1.2
>usb.cdc    5.0.0
>usb.networking    5.0.0
>usb.!UHostCompositeDevice    1.2
>usb.!UHub    1.2
|IOAudio!F    300.2
@vecLib.kext    1.2.0
|IOSerial!F    11
|IOSurface    269.6
@filesystems.hfs.encodings.kext    1
>!AThunderboltDPInAdapter    6.2.4
>!AThunderboltDPAdapter!F    6.2.4
>!AThunderboltPCIDownAdapter    2.5.2
>!AXsanScheme    3
>!AThunderboltNHI    5.8.1
|IOThunderbolt!F    7.4.7
|IOAHCIBlock!S    316.40.3
|IOAHCI!F    290.0.1
>usb.!UEHCIPCI    1.2
>usb.!UEHCI    1.2
>usb.!UXHCIPCI    1.2
>usb.!UXHCI    1.2
>usb.!UHostPacketFilter    1.0
|IOUSB!F    900.4.2
>!AEFINVRAM    2.1
>!AEFIRuntime    2.1
|IOSMBus!F    1.1
|IOHID!F    2.0.0
$quarantine    4
$sandbox    300.0
@kext.!AMatch    1.0.0d1
>DiskImages    493.0.0
>!AFDEKeyStore    28.30
>!AEffaceable!S    1.0
>!AKeyStore    2
>!UTDM    489.60.3
|IOSCSIBlockCommandsDevice    422.0.2
>!ACredentialManager    1.0
>KernelRelayHost    1
>!ASEPManager    1.0.1
>IOSlaveProcessor    1
|IOTimeSync!F    800.14
|IONetworking!F    3.4
|IOUSBMass!SDriver    157.40.7
|IOSCSIArchitectureModel!F    422.0.2
|IO!S!F    2.1
|IOUSBHost!F    1.2
>!UHostMergeProperties    1.2
>usb.!UCommon    1.0
>!ABusPower!C    1.0
|CoreAnalytics!F    1
>!AMobileFileIntegrity    1.0.5
@kext.CoreTrust    1
|IOReport!F    47
>!AACPIPlatform    6.1
>!ASMC    3.1.9
>watchdog    1
|IOPCI!F    2.9
|IOACPI!F    1.4
@kec.pthread    1
@kec.Libm    1
@kec.corecrypto    1.0

I think it is an hardware issue as it was happening before I upgraded to macOS 15, and it still happens after I finished upgrading. Sometimes, when I turn it on, the display just stayed black (no light at all), while I can hear the dong sound when it turns on. I can even increase or decrease the keyboard backlit brightness after a while. So I am suspecting my GPU is giving up. Any thoughts or advice after reading the error message?

Any help is appreciated, thx in advance!
 
M

marcinq

macrumors newbie
Nov 29, 2019
20
7
Not sure if it also affects the Early 2013 machines but I know 2012 retinas had issues with the GPU Power Controller developing cold solder joints and in result loosing electrical contact with the mainboard. It's a simple fix to someone who has the tools as it just involves resoldering one QFN component.
 
Velin

Velin

macrumors 68020
Jul 23, 2008
2,118
2,183
Hearst Castle
That's some good info right there.

So I am suspecting my GPU is giving up.
Click to expand...

Even if the GPU was failing, wouldn't the Intel onboard graphics kick in? I think that's even stronger evidence a loose connection could be the culprit. 2013 is still a good machine, more repairable than current models, should be a reasonable cost-efficient fix if it's a single component.
 
Z

zunexapple

macrumors regular
Original poster
Sep 25, 2014
132
35
Chicago
marcinq said:
Not sure if it also affects the Early 2013 machines but I know 2012 retinas had issues with the GPU Power Controller developing cold solder joints and in result loosing electrical contact with the mainboard. It's a simple fix to someone who has the tools as it just involves resoldering one QFN component.
Click to expand...

thank you, I think you might be right, I will take it to a local technician and tell him that is my suspicion, so he can take a closer look.
[automerge]1576895806[/automerge]
Velin said:
That's some good info right there.



Even if the GPU was failing, wouldn't the Intel onboard graphics kick in? I think that's even stronger evidence a loose connection could be the culprit. 2013 is still a good machine, more repairable than current models, should be a reasonable cost-efficient fix if it's a single component.
Click to expand...

it usually goes black when the dedicated GPU kicks in, now you mention it, I think i should try forcing the integrated GPU and see if it still happens.
 
redheeler

redheeler

macrumors G3
Oct 17, 2014
8,583
9,180
Colorado, USA
Early 2013 15" with the 650M is one of the models affected by Nvidiagate. It's a hardware problem. Bad solder joints as mentioned above.
 
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