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FiroX1

macrumors newbie
Original poster
Sep 13, 2021
4
0
I use MacBook Air 2014 with Big Sur. Office network has 3 Ricoh Printers, MP 301, MP 4054 and MP 232. My laptop running Linux Mint installed all three quickly and print easily on all three. But Mac only sees MP 301 and print successful, but not either of the other two. Why? and how?
 

monokakata

macrumors 68020
May 8, 2008
2,063
605
Ithaca, NY
What I always do when my Mac can't see something on the network that I think it should be seeing is to use an app like IP Scanner (I'm sure there are others) to search the address space and tell me what's there.

If IP Scanner sees the device, but the Mac doesn't, then obviously I have to work on the Mac. But sometimes IP Scanner doesn't see the device at all, which is a different problem.

So I'd check that out first. I do realize that your Linux machine can see them, but I think you need to be as thorough as possible so you can declare that they're out there for sure as seen by your Mac.
 
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ignatius345

macrumors 604
Aug 20, 2015
7,581
12,938
What I always do when my Mac can't see something on the network that I think it should be seeing is to use an app like IP Scanner (I'm sure there are others) to search the address space and tell me what's there.

If IP Scanner sees the device, but the Mac doesn't, then obviously I have to work on the Mac. But sometimes IP Scanner doesn't see the device at all, which is a different problem.
This is great advice, thanks. One of my Macs, weirdly, is not seeing a printer that the other two Macs in the house are both seeing just fine. So I'll start tracking it down this way.
 

FiroX1

macrumors newbie
Original poster
Sep 13, 2021
4
0
How are you adding the printers?

Do you get anything when you put a printer's IP address into a web browser?
I used the IP address my Linux machine uses, as well as name and details of the printer, and although my Mac "installed" the printer, it does not print to it.
I used the "add printer" in System Administration.
 

Ruggy

macrumors 65816
Jan 11, 2017
1,021
665
Are all the printers running of the same router or do you have a mesh network, repeaters something like that?
It's clearly the same network with the same SSD and the same password but if you have a mesh, then for me it won't find printers that are connected to another router of repeater.
I have to physically move close enough until I'm on the same router. Could it be that?
 

FiroX1

macrumors newbie
Original poster
Sep 13, 2021
4
0
Are all the printers running of the same router or do you have a mesh network, repeaters something like that?
It's clearly the same network with the same SSD and the same password but if you have a mesh, then for me it won't find printers that are connected to another router of repeater.
I have to physically move close enough until I'm on the same router. Could it be that?
It seems to be the problem. They are all on different routers but part of a bigger network. All linked to a server. If for example I put in the IP address of the printer, it identify it correctly, but upon "add" it gives me the message "unable to verify the printer on your network" as if the Mac is unable to cross the network to the other printers. Again, I have my Linux machine next to me, which installed and print without a problem. So it seems as if it is a Mac network setting or problem. I will try to move to the corresponding router and see if I can install the printer from there.
I did go to each printer and added it through its IP address while on the same network. But every time it gave me the error "unable to verify..." I have installed again the Ricoh driver from the website, but still no luck. I have tried to print to the printers, but no output to them.
 
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FiroX1

macrumors newbie
Original poster
Sep 13, 2021
4
0
Ok thanks everyone. I changed protocol to LPD. Not all well, but at least going forward.
 
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