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Jay2021

macrumors newbie
Original poster
Jan 16, 2021
2
0

I have reproduced this issue on Transparency Mode while Headphone Audio is tuning on. There is no issue on NC mode.
Settings > Accessibility > AirPods > Audio Accessibility Settings > Headphone Accommodations > Headphone Accomodations ON
/ transparency mode ON + Amplification High.
Then when I touch the airpods or try to wrap up it with my hands it always happens.
They replaced both pair once but same issue happens.
Apple Genius Bar mentioned this is not a manufacturer fault or a bug because their test machine did not detect any issue on my airpod pro. They was suspecting wireless interference or something issue on my iphone but I successfully reproduced issue on their iphone with my airpods with Headphone Accommodations on.

Thereafter I explained how to reproduce issue, they concluded it as misuse of configuration which could cause issue. How could it be Headphone Accomodations setting misuse combination of issue!. Then, their manager explained they do not have any way/authority to report this issue to Engineering Team. So they suggest opening a feedback to Apple directly.

But, apple feedback page does not work after submitting information.

Feedback - AirPods

Apple wants to hear from you. Send us your comments and feedback about AirPods.
www.apple.com
~~~

Whitelabel Error Page​

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Sun Jan 17 00:26:37 GMT 2021
There was an unexpected error (type=Bad Request, status=400).
Bad Request Empty Payload
~~~

Model A2084/Version is 3A283
Item number: S7765Z/A

Please check my attachment.
 

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Last edited:
Can anyone reproduce issue with the new Airpods pro released in 2021 like this?
 
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