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EdE34

macrumors newbie
Original poster
May 29, 2020
1
0
When my previous 12" Retina Mac went in for Mac warranty service they discovered the battery was badly swollen which required the replacement of the entire unit. I just updated the OS of replacement unit yesterday to Catalina 10.15 principally because of the new battery health feature, which might have prevented the battery issue on the old one. IMAGINE MY SURPRISE when I discovered that the new battery health feature was not on my new OS. I called Applecare, who checked and discovered that the feature is only installed on recent MacBook Pros and MacBook Airs (models from the last year or two), not any of the Retina Macbooks. Since the Retina Macbooks are the ones that may turn out to need it as much as if not more than the others (no internal fan on those units means more likely overheating) it seems like someone is asleep at Mac HQ. Hope the wake-up feature in the operating system works for the engineers as well.?
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
There is some speculation that the reason for excluding some models has to do with the battery management chip. Apple probably deemed that the software worked best with a certain battery hardware that TB3 Macs have.
 
Last edited:

JohnDoe12

macrumors member
Nov 14, 2017
71
52
There is some speculation that the reason for excluding some models has to do with the battery management chip. Apple probably deemed that the software worked best with a certain battery hardware that TB3 Macs have.

What battery management chip are you talking about?
 

hobowankenobi

macrumors 68020
Aug 27, 2015
2,125
935
on the land line mr. smith.
When my previous 12" Retina Mac went in for Mac warranty service they discovered the battery was badly swollen which required the replacement of the entire unit. I just updated the OS of replacement unit yesterday to Catalina 10.15 principally because of the new battery health feature, which might have prevented the battery issue on the old one. IMAGINE MY SURPRISE when I discovered that the new battery health feature was not on my new OS. I called Applecare, who checked and discovered that the feature is only installed on recent MacBook Pros and MacBook Airs (models from the last year or two), not any of the Retina Macbooks. Since the Retina Macbooks are the ones that may turn out to need it as much as if not more than the others (no internal fan on those units means more likely overheating) it seems like someone is asleep at Mac HQ. Hope the wake-up feature in the operating system works for the engineers as well.?

From what I have read, the new battery feature is to optimize the life of the battery by not over-charging, which is a common problem on all Li-Ion batteries. Point is, swelling issues and temps during use (ventilation) will not be any better or worse on Macs with the new feature than on those without.
 
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