New iMac 21.5" No Airport right out of the box!

[Robpea]

I had been waiting patiently for 2 months or so for the new iMacs to come out. My 3+ year MacBook Pro could no longer handle basic Illustrator tasks without having to think excessively. You can imagine my happiness when I found out the new iMacs were finally slated for release. I woke up early May 3rd and placed my order online, first thing. It finally showed up yesterday (May 9th).

I turned the sucker on only to realize there was no airport icon in the taskbar. Weird, I thought. After navigating through the Network settings in System Preferences and talking with Apple support for a few minutes, we realized there is, in fact, NO AIRPORT CARD INSTALLED.

Uuuuhh- what?? How does such a thing get through quality control? This is a brand-new, new generation iMac. Bought from the Apple store, no 3rd-party retailer. No Airport card? geez..

So Apple will be sending me call tags so that I can ship the computer back to them. And they can ship another one back to me.

I guess I've waited months for them to come out, I might as well wait a couple more weeks for them to actually deliver something functional.

Awesome.

 

[flipster]

This is probably the weirdest thing I've ever read, hahahaha.

I wonder how it slipped through the inspections...

 

[iRobby]

ignorant question from a 1st time iMac buyer (buying later this summer): what is an airport card and what it used for?

 

[iwan073]

I guess it's the wifi card??

Sent from my GT-I9000 using Tapatalk

 

[Ubuntu]

ignorant question from a 1st time iMac buyer (buying later this summer): what is an airport card and what it used for?

Its the wireless card. Get used to silly gimmicky names in the Mac world

 

[iRobby]

Its the wireless card. Get used to silly gimmicky names in the Mac world

I was going to guess that knowing airport Express and Base devices but wanted to make sure and I think those "silly gimmicky" names are cute!

Also OP: I'd be truly pissed because I use wifi as well OUCH!! but why can't you just bring it to an Apple store for an exchange? it be a lot quicker or is yours an BTO?

 

[Robpea]

It was built to order so there's no returning it to the Apple store.

They seemed 'shocked' on the phone, but I wonder how many actually slip through the cracks with such overt hardware discrepancies..