New iMac kernel panic

[ripfrankwhite]

My brand new iMac keeps getting kernel panics. This is crazy. My MacBook won't read CDs, and my iMac crashes. I'm so irritated.

 

[eva01]

when does it get the kernel panics? right on startup or after a certain amount of time or random?

Have you added any new hardware or certain software recently?

Have you tried to boot in single user mode or reset the PRAM?

Repaired permissions, repaired HDD?

 

[ripfrankwhite]

when does it get the kernel panics? right on startup or after a certain amount of time or random?

Have you added any new hardware or certain software recently?

Have you tried to boot in single user mode or reset the PRAM?

Repaired permissions, repaired HDD?

I can reproduce the kernel panic when I use the Network Diagnostics. Every time.

No new hardware or software. Only factory apps.

I reset the PRAM, repaired permissions, verified disk.

I haven't tried to boot into single user mode.

 

[eva01]

have you taken a look at the crash logs to see if something stands out?

it is most likely a hardware problem and may need applecare service.

But I can say that applecare is great and has been able to fix or replace every single hardware problem I have had within a very quick timeframe

 

[ripfrankwhite]

It's DOA. I have to send it back and do the whole thing over again. This reeks.

 

[ipoddin]

It's DOA. I have to send it back and do the whole thing over again. This reeks.

Damn, that sucks...at least they'll take care of it for you.