New iMac+Spinning Ball?

[beforetheworst]

Hi guys,

I bought a new iMac 5 days ago and I seem to be running into this 'beach ball' a lot. I've never owned a mac computer before so I'm not 100% sure what it means. But I presume it's something to do with like a loading symbol or like busy kind of thing. But I didn't think it would make my new computer freeze when I'm doing simple things like surfing the internet or just having 1 or 2 programs/windows open. I thought it should be able to handle that? I haven't done anything more labour extensive.

Anyway, it's resulted in sometimes having to just reboot the thing. Considering I have a 14 day return policy is this something worth talking to the people at apple about? or is this kind of expected for new macs?

Any info would be greatly appreciated! thanks!

 

[DannyBres]

ignore

 

[Hellhammer]

Try the usual SMC and PRAM reset along with permission repair with Disk Utility. That might be a sign of bad HD as usually they go bad within days after purchase if they are defective.

 

[iLifer]

Being a newbie and having forked out a load of cash for a brand new iMac, I'd suggest getting it replaced. The beauty of Macs is that they just work out of the box. Excessive beach-ball spinning sounds like yours is having issues which will likely get worse with time.

 

[HvyMtlPlyr]

I bought a brand new i5 iMac in June. Thing was wicked fast. All of a sudden I started getting the pin wheel on simple things - just opening an app which previously took about 1/2 sec was taking 30 seconds. Two days later: hard drive crash. Had it replaced and - knock on wood - it's running great.

Back up your data and get the drive replaced.