New iMac trouble

[Luigi1229]

I just got a refurbished iMac G5 from the university. When I got home I installed all of my applications. I then update them. Like usual, I have to restart the computer when they are done installing to complete the process, so I do. However, when I boot up the computer again I get a Kernal Panic
("You need to restart your computer. Hold down the power button for several seconds or press the Restart button." )

What should I do?

Luigi1229

 

[Tsurisuto]

I just got a refurbished iMac G5 from the university. When I got home I installed all of my applications. I then update them. Like usual, I have to restart the computer when they are done installing to complete the process, so I do. However, when I boot up the computer again I get a Kernal Panic
("You need to restart your computer. Hold down the power button for several seconds or press the Restart button." )

What should I do?

Luigi1229

It sounds like you might have bad RAM or a Logic Board, as the majority of the time Kernal Panics are caused by Hardware in my experience. If you had a way to boot into the OS, you could check the crash logs in Applications > Utilities > Console and see what's causing the problem.

I know that some of the iMac G5s had problems with their Logic Boards, so what you could also do is remove the back of the unit (very simple to do) and check if the capacitors have swollen? They look like little batteries and are meant to have flat tops, but when something goes wrong they swell up.

If you do have a problem with the Logic Board then don't threat, as Apple will fix it for you free of charge.

I hope that helps?

 

[Luigi1229]

It sounds like you might have bad RAM or a Logic Board, as the majority of the time Kernal Panics are caused by Hardware in my experience. If you had a way to boot into the OS, you could check the crash logs in Applications > Utilities > Console and see what's causing the problem.

I know that some of the iMac G5s had problems with their Logic Boards, so what you could also do is remove the back of the unit (very simple to do) and check if the capacitors have swollen? They look like little batteries and are meant to have flat tops, but when something goes wrong they swell up.

If you do have a problem with the Logic Board then don't threat, as Apple will fix it for you free of charge.

I hope that helps?

I will see what that does.
I am unable to do the first thing you suggested, because my Kernal Panics always happen before I even log into my account.


Thanks a lot.

 

[redpinto]

kernal Panic and warranty

I forgot if Apple is honoring iMacs past their warranty date? Especially for a hardware failure like the logic board.
A friend's iMac (Intel duo core) has started to going batty with the black screen. Its been used mainly as a capture station for a digital camera back, 113Mb files. For one year it hasn't been doing anything funny, now I'm worried its just on too much. That metal housing gets hot, working, processing, and transferring the files along.
I'm starting to think the capacitors are burning up.

 

[JNB]

I forgot if Apple is honoring iMacs past their warranty date? Especially for a hardware failure like the logic board.
A friend's iMac (Intel duo core) has started to going batty with the black screen. Its been used mainly as a capture station for a digital camera back, 113Mb files. For one year it hasn't been doing anything funny, now I'm worried its just on too much. That metal housing gets hot, working, processing, and transferring the files along.
I'm starting to think the capacitors are burning up.

No, they don't, unless it's a recall item. If your friend has APP, it's warranted up to three years from the date of purchase.

BTW, you may want to start a new thread unique to your issue; this thread is about a year old and doesn't speak to your specific problem.