iPad Pro New iPad Pro Not Charging Reliably

[pup]

I just got my new iPad Pro yesterday, and I'm having trouble getting it to charge. The USB C plug has to be wiggled into just the right position. I've tried alternate cables, plugs, and outlets, so the problem is definitely on the iPad side. And the plug seems pretty loose relative to any other USB C device I have. Anyway, just checking if this is a common problem or if I just got a lemon.

 

[ericwn]

The one on our 11” snaps into place nicely. No wiggle needed. I’d return this right away.

 

[AutomaticApple]

I just got my new iPad Pro yesterday, and I'm having trouble getting it to charge. The USB C plug has to be wiggled into just the right position. I've tried alternate cables, plugs, and outlets, so the problem is definitely on the iPad side. And the plug seems pretty loose relative to any other USB C device I have. Anyway, just checking if this is a common problem or if I just got a lemon.

Return your iPad Pro ASAP.

 

[lenard]

Mines is so tight, its so hard to get out sometimes. That is way it should be for a good connection..

 

[pup]

Thanks for the replies. Unfortunately all our retail stores here are closed, so I'll have to put up with it until things reopen.