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ivnj

macrumors 68000
Original poster
Dec 8, 2006
1,512
100
My mom got the new iphone 15 pro max few days ago. My Brother HL-L2380DW keeps saying printer is busy and won't print. I unplugged / repluggedin the printer and then after it rebooted it printed 1 page again. Then after the 1 page it said printer is busy again. I unplugged it and plugged it back in again. And it still says printer is busy. It never happened on my moms old iphone sx max. Not sure what is happening. No new router or changes to the printer were made.
 
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chabig

macrumors G4
Sep 6, 2002
11,449
9,321
When the printer says it’s busy, that means it is processing the current page. Be patient and don’t interrupt it.
 

ivnj

macrumors 68000
Original poster
Dec 8, 2006
1,512
100
It's not processing anything. The printer has been idle for several hours and it still says printer not found on my android. Only an unplugging and plugging back in fixes that. So it's not processing anything. When it said printer not available right away on my Mac mini m1 I tired printing and it was printing. if it was processing the Mac would not be able to print. Yet the phone does not see it until I unplug the printer and plug it back in. So something is wrong.
 

Slartibart

macrumors 68040
Aug 19, 2020
3,142
2,817
Neither. Straight from the phone. Share and then print.
Neither. Straight from the phone. Share and then print.
while the model should supports Airprint, further down the spec page for the printer says:

IMG_3689.jpeg


I suggest trying one or both Brother apps already mentioned.
 

Mrs. Jobs

macrumors member
Mar 22, 2011
81
28
🇸🇬 SINGAPORE
Our whole household is having this issue since all devices were updated to ios/ipad 17 OS, it’s beyond annoying and frustrating that Apple hasn’t fixed this issue with an update yet. Apparently tons of folks have the same problem, printing works briefly if I toggle private network on/of but then just sits idle again for the next 24h or so. 😡
 
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