Our recent acquisition (an 8 core) is being replaced due to a supposed fault with a generation of hard drives. This is a little odd, so I thought I'd ask if anyone else has heard from them about the same or some similar issue in the past.
Thanks. It did seem a little odd, to say the least. I even thought it could be a scam. Very friendly service person though and so mostly a precaution to ask around.
All in all, the machine is a dream to work on, haven't been anywhere near pushing it yet even with what I would have previously considered a large project.
Jeremy, are you in the UK or Ireland? Did you buy online? if so when? I am curious if you were offered an option of a new HD or a new Mac Pro, also curious if they will send you one in advance, are they offering you assistance in cloning your drive etc. I ask because I might just have to pull the trigger on a current model and I would like to be prepared for a new machine arriving then potentially leaving!
It's an isolated recall due to a fault in a single batch of HDs used recently. Hasn't happened before.
http://www.channelregister.co.uk/2012/05/03/apple_mac_pro_recall_uk/
I've had no problem cloning the active partion on my Mac Pro using Caron Copy Cloner, and I have Lion on my system.I guess it hasn't happen on MP's but They had to come in and pull the drives out of all 30 of our 2011 27" iMac's and I had to clone all the damned drives again myself, which really sucked as I had to do it from a third boot option or the install disk because you cannot clone the live partition anymore ( more reason Lion is hated by me ) This was especially fun being that all the user accounts and data from the 3D/Video/CS5.5 data on each machine had to be restored to each numbered machine. <can you tell I'm still not happy about that?>
I've had no problem cloning the active partion on my Mac Pro using Caron Copy Cloner, and I have Lion on my system.
Yes, but this being a State University I cannot use anything they don't purchase, and being that we got all new machines and software we will not get another dime for 6 years. Funny thing is that Lion would copy the active partition with disk utility when it was first installed, but an update seems to have taken that away. ( Ours shipped with SL and they wanted to use the upgrade before it expired, I was out that day. When I came in I cloned a drive but after they ran updates a bit later you get a message saying no active drive cloning in disk utility. )
If you cannot get or use inexpensive software you need for a critical function for 6 years, your University is f'd up.