New Macbook Pro 14" Crashing and rebooting

[resolutiontime]

Hi,

As mentioned in the title, my MBP 14" has crashed and rebooted twice while playing games and having firefox tabs open. What could be the problem?



Thanks

 

[jav6454]

How new is it, or did you get AC+? If your Mac has AC or is within 90-days, call Apple and have them take a look at it.

 

[resolutiontime]

How new is it, or did you get AC+? If your Mac has AC or is within 90-days, call Apple and have them take a look at it.

2 weeks old? I figured it out. SC: Brood Wars isn't compatible or optimized for M1/M2 Macs.

 

[jav6454]

2 weeks old? I figured it out. SC: Brood Wars isn't compatible or optimized for M1/M2 Macs.

Ahhh, well, makes sense. At any rate, should you have any future issues with your Mac, Apple has complimentary phone support for the next 10 weeks of your device (without AC).

 

[Nermal]

2 weeks old? I figured it out. SC: Brood Wars isn't compatible or optimized for M1/M2 Macs.

Regardless, it shouldn't reboot. User-mode software should not be able to kill the underlying OS. Report it as a bug.

 

[resolutiontime]

Regardless, it shouldn't reboot. User-mode software should not be able to kill the underlying OS. Report it as a bug.

Should I be contacting Apple or get a new unit?
It's a common issue.

SC remastered crashes at startup new Mac BigSur M1

Hi Blizzard support I just purchased a new Macbook pro with the M1 (8gb ram). I used the apple migration tool, to move apps and data from my old intel macbook pro to the new M1 macbook pro. Unfortunately SC Remastered crashes when I try to start the application. Some more information. Big...

us.forums.blizzard.com

https://www.reddit.com/r/starcraft/comments/lhn3p2

Thanks,
David

 

[maflynn]

Hi,

As mentioned in the title, my MBP 14" has crashed and rebooted twice while playing games and having firefox tabs open. What could be the problem?



Thanks

Low hanging fruit, wipe and reinstall macOS.

Personally, if it was me, on a brand new MBP, I'd take it back to apple and get it exchanged.

 

[0906742]

Should I be contacting Apple or get a new unit?
It's a common issue.

SC remastered crashes at startup new Mac BigSur M1

Hi Blizzard support I just purchased a new Macbook pro with the M1 (8gb ram). I used the apple migration tool, to move apps and data from my old intel macbook pro to the new M1 macbook pro. Unfortunately SC Remastered crashes when I try to start the application. Some more information. Big...

us.forums.blizzard.com

https://www.reddit.com/r/starcraft/comments/lhn3p2

Thanks,
David

Looks like common issue, but did anyone of those posting in the linked thread get it working by replacing their machine with the new one? At the end, some seemed to talk about latest Monterey working and Apple did make some update to support it, but that post was from the last year, so something could have changed again Also there seemed to be some steps to install it maybe helping. For a piece of mind replacement machine would confirm which it is but likely a lot of work if you end up with the same and need to enter machine lottery (assuming your current one is perfect in every other way). Any possibility to try that game on another MacBook to see if it works there (friend or shop demo unit)?

 

[resolutiontime]

Looks like common issue, but did anyone of those posting in the linked thread get it working by replacing their machine with the new one? At the end, some seemed to talk about latest Monterey working and Apple did make some update to support it, but that post was from the last year, so something could have changed again Also there seemed to be some steps to install it maybe helping. For a piece of mind replacement machine would confirm which it is but likely a lot of work if you end up with the same and need to enter machine lottery (assuming your current one is perfect in every other way). Any possibility to try that game on another MacBook to see if it works there (friend or shop demo unit)?

It is. Apple support told me to reinstall the Battlet.net client and download it on Safari.

 

[resolutiontime]

It crashed for the third time. Do I just assume it's the app? Or do I need to replace this MBP?
TIA