New MBA 13 maxed out, freezes up with different colors!!!

[rickhorn]

Anyone experienced before? I remember there is a thread discussing this kind of display issue but I didn't found it.

Syndrome: running regular applications (e.g. word, iworks, etc) suddenly system freezes up. The screen is blank with different colors, from purple, light blue, dark, yellow, etc.

Question:

1. is this OS level issue? or hardware issue like display panel?
2. I book an appointment tomorrow morning. Do I have a chance to replace it with a brand new one?

Thanks.

 

[KPOM]

It isn't quite the same issue I had. Mine would simply not wake up if it went to sleep, even if I had programs running. It would just show a black screen, with the backlight on. Sometimes it would perk up by itself. Other times a few keystrokes or closing and reopening the lid would do it. Other times it required a power down, and one time I spent nearly 20 minutes trying to get it to power back up. I have no idea if it's hardware or software related. In any case, I did get a replacement.

That said, all these reports of faulty MacBook Airs worry me.

 

[foiden]

Sounds like you want to backup your data, just in case. However, if there are some defects, the good news is that they'll resolve those for free. I can't imagine them not sorting them all out within the first year of included Applecare service. Still, I understand it would suck, if you're mid travel and an issue arises.

 

[rickhorn]

today i went to an apple store, got mba replaced...so far so good.

 

[teski]

today i went to an apple store, got mba replaced...so far so good.

Great to hear Rick. My first maxed out MBA had a screen issue so Apple had another one shipped from China. I'm typing on the new as we speak and it's working great.

 

[mrsir2009]

Nope I haven't experienced it...

 

[Appleind]

Anyone experienced before? I remember there is a thread discussing this kind of display issue but I didn't found it.

Syndrome: running regular applications (e.g. word, iworks, etc) suddenly system freezes up. The screen is blank with different colors, from purple, light blue, dark, yellow, etc.

Question:

1. is this OS level issue? or hardware issue like display panel?
2. I book an appointment tomorrow morning. Do I have a chance to replace it with a brand new one?

Thanks.

So far so good but so many reported defects is making me wonder