New SD card not recognised

[InkaFitz]

Hello,
I did a photoshoot with a client on saturday and I used a brand new SD card in my Sony A6000. The SD was formatted via the camera before shooting.
I am now trying to transfer my raw files to my Macbook Pro via my card reader, but I keep getting a message saying that the card is not recognised, would I like to initialize it.
I am very concerned as I need to get these pictures edited and back to the client as soon as possible.
Can anyone offer some advice, please?

 

[mollyc]

Can you see the photos if you put the card back in the camera?

Perhaps try a recovery program. I don’t have one to recommend but often you can downya trial version for free that will give you an indication as to what is on the card before paying to recover them.

 

[InkaFitz]

Can you see the photos if you put the card back in the camera?

Perhaps try a recovery program. I don’t have one to recommend but often you can downya trial version for free that will give you an indication as to what is on the card before paying to recover them.

Yes I can see the photos once the card is back in the camera. Is it worth having a try with wireless transfer using PlayMemories?

 

[mollyc]

I don’t know that program. What if you connect the camera to your computer with the usb cord?

If you can still see them via the camera you shy be able to get them somehow.

 

[InkaFitz]

I don’t know that program. What if you connect the camera to your computer with the usb cord?

If you can still see them via the camera you shy be able to get them somehow.

I'll give that a try later, thank you.

 

[Apple fanboy]

I'll give that a try later, thank you.

Or try another computer and transfer them? I'm no pro, but that's one of the reasons I always chose a camera with 2 card slots.

 

[MBAir2010]

what format re the photos? Jpg?
let the client know this as well, they might have a PC the card will work in.

 

[kenoh]

Yes I can see the photos once the card is back in the camera. Is it worth having a try with wireless transfer using PlayMemories?

Play memories will down sample them. Try the USB cable from camera to computer

 

[dwig]

Step #1 is to try a different card reader, as opposed to the one built in to your MBP. The earlier suggestions to put the card in the camera and connect the camera via USB is basically doing just this.

Also, you should ALWAYS provide full info in such "help me" threads. At issue is what type of SD card are you using and which MBP? It's highly unlikely that you are actually using an SD card as they are limited to 2gb max. I suspect that you are using an SD/HC (4-32gb) or SD/XC (64gb+) card. The SD card formats are only backward compatible for the reader, a SD/XC reader can read all formats but a SD/HC reader can't read SD/XC.

If you are using a SD/XC card then it is possible that an older MBP doesn't support that format card. If that is the case, you can't "fix" the MBP's reader. You'll always need to use an external card reader.

 

[akash.nu]

Could it be file format mismatch?! Maybe the default format for the card is NTFS which the MacBook is struggling to read.

 

[dwig]

Could it be file format mismatch?! Maybe the default format for the card is NTFS which the MacBook is struggling to read.

NTFS would be a non-standard format for a camera to use. The OP claims to have formatted the card in the camera. The SD Association's "standard" for SD/XC cards is exFAT and all legitimate SD/XC cards ship using that format.

Any OSX/macOS since 10.6.5 should be able to read either exFAT or NTFS, but can't write to NTFS without 3rd party software. The more likely problem is that the OP's MBP doesn't support the SD/XC card's data structure, which is a different issue than the filesystem's data format.

 

[akash.nu]

NTFS would be a non-standard format for a camera to use. The OP claims to have formatted the card in the camera. The SD Association's "standard" for SD/XC cards is exFAT and all legitimate SD/XC cards ship using that format.

Any OSX/macOS since 10.6.5 should be able to read either exFAT or NTFS, but can't write to NTFS without 3rd party software. The more likely problem is that the OP's MBP doesn't support the SD/XC card's data structure, which is a different issue than the filesystem's data format.

Ah yeah fair enough. Goes to show that I haven’t used a SD card for so long that I’ve forgotten the basics.