iPhone XS Max No battery health info on service

[Box2secure]

pls guys I need to know if my iPhone battery is genuine I hit this xs max on the used market with 97 health only to get home charge and realize the battery showing service I called the seller he said it’s not bad I asked if the phone battery was changed he said no that it came that way not yet opened but am curious to know what it really mean last pls I would appreciate uuur thoughts

 

[Apple_Robert]

The seller lied to you. I would try and get your money back.

 

[now i see it]

That’s the number one clue that the battery was replaced by someone other than Apple: No battery Health info. It doesn’t mean the battery is bad or won’t last long, you just lose the battery Health data (which actually isn’t very important)

 

[DieselFiend1989]

Seller lied. Dishonest, get your money back. Regardless of if the phone works.

 

[sjperformance]

Good luck getting your money back.

 

[akash.nu]

Seller lied. Dishonest, get your money back. Regardless of if the phone works.

Absolutely agree with this point. Dishonest sellers are just not something I want to deal with.

 

[Reno Raines]

I know I got a non OEM battery put into a first gen SE and it said service as well but it was brand new and worked fine. I believe non Apple batteries will not show battery health. That being said I also knew the battery for me was new unlike your situation.