No DD track in Plex? - Please Help

[mucky.fingers]

I am currently trying to resolve an issue where Plex (or XBMC) doesn't seem to see a DD 5.1 track.

I am encoding using the latest version of Handbrake using the AppleTV setting.

When playing the file in Plex it shows two audio tracks

1) English - Stereo
2) AC3 Stereo

When copying the same file into iTunes and clicking get info it clear shows track 1 as stereo and track 2 as DD 5.1

Am I missing something somewhere???

I am connecting using a Optical cable with adaptor to an ONKYO TX SR308

I'd REALLY appreciate some help as I'm going mad!

I should add DD surround sound works when playing a DVD through OSX DVD Player

 

[waw74]

under preferences -> audio.

make sure you have AC3 and DTS (if applicable) capable receiver checked

You can also try playing the file in VLC, to see if it works

 

[mucky.fingers]

AC3 and DTS are both checked and the file plays fine in VLC.

What I have noticed is although the track is "labelled" as Stereo it actually plays in 5.1 DD.

Any idea why this would be?

 

[Cave Man]

While playing the movie, activate the pop-up menubar at the bottom of the screen (with the blue time line) and click on the audio preferences tab. From there you should be able to see both audio tracks.

 

[mucky.fingers]

Thanks for the reply.

I can see both tracks and it allows me select either, but they are both labelled as Stereo, but track 2 is in fact 5.1

??