Bought a new Macbook Air 13 inch a few days ago and ultimately decided I did not need it. Went back to the Apple store and was expecting a 10% restocking fee since I had open and used it, but to my surprise, they refunded the entire amount. They told me that Apple dropped the fee just a few days ago. Gotta admit, great customer service!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
No more restocking fee
- Thread starter 4406mike
- Start date
- Sort by reaction score
- Status
This is very good news. Not that people should start abusing it. But it's always nice to know if something happens that you're not hosed out of a big chunk of money. 10% is a lot of money on a Mac.
How steadfast were they about it before though? I returned two iPod touches back in September, they were a day or two out of the return window even, and they waived the restock charge, as well as let me return outside of the window. I was very pleased, as I was expected to have to swallow a restocking fee on two iPods.
How steadfast were they about it before though? I returned two iPod touches back in September, they were a day or two out of the return window even, and they waived the restock charge, as well as let me return outside of the window. I was very pleased, as I was expected to have to swallow a restocking fee on two iPods.
- Status