I was on ios 13.1 and downgraded down to 13 last night and now, my native mail app is not working. The mail from before downgrading finally showed up, but no new mail is being pushed. Is this a known issue? Any way to fix? Any help would be appreciated!!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone no native mail after downgrading to ios13?
- Thread starter CoriG
- Start date
- Sort by reaction score
I thought I was the only one. I had to delete my iCloud backup because for some reason it can't make two separate ones and 13.1 was technically newer. Now I have no mail in the native app and it keeps hanging on downloading, using the gmail app everything instantly populated there.
Update for everyone, you can get the mail app to work by deleting the mail app, making an iTunes backup, erasing the entire phone and restoring and finally adding the mail app and accounts back. Works perfectly now, here is the reddit post outlining it in a bit more detail!
https://www.reddit.com/r/iOSBeta/comments/d37vtu/fix_mail_app_not_working_after_downgrading_from/
I did a clean install and my office365 exchange account worked perfectly but the minute I added my GoogleApps exchange account everything started freezing up and not working. Took off the GoogleApps account and everything worked as expected. Now using gmail app begrudgingly.
The only other thing I did was prevent gmail from installing before I setup and reinstalled the native mail app. I wonder if Apple will have a hot fix for this, launch and clean installs should be fine but there’s clearly some issue.
Eh ? My native apple mail app is working as it was in iOS 12.
edit. Ah my mistake, I have a fresh install which is why.