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messedup.z

macrumors newbie
Original poster
Dec 30, 2017
1
0
I have an iPhone5 and it died three days ago and I thought it was just the battery, but when i charged it, the apple logo is appearing however it doesn't go to the home screen. Even if I try restarting or plugging it to my laptop, my phone is still like that. It's been like this for three days. I don't know what to do.
 

jr866gooner

macrumors 68020
Aug 24, 2013
2,181
907
I have an iPhone5 and it died three days ago and I thought it was just the battery, but when i charged it, the apple logo is appearing however it doesn't go to the home screen. Even if I try restarting or plugging it to my laptop, my phone is still like that. It's been like this for three days. I don't know what to do.

Plug into iTunes and do a dfu restore. This will wipe the phone of its os and data then download a fres version of iOS and install it.
 

eyoungren

macrumors Penryn
Aug 31, 2011
29,431
28,036
I don't know what to do.
Well…Apple made the iPhone 5.

Apple has retail stores you can take the phone to and you can also call them and have them send you a prepaid envelope to send the phone in.

Actually contacting Apple to diagnose a problem with an Apple product is a thought that never occured to you?
 
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